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Product Manager - Workforce Delivery Excellence

Yesterday 2025/07/18
Other Business Support Services
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Job Description

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.


The Position

Mission


As a Product Manager you will be accountable for product(s) roadmap and end-to-end product lifecycle. You will promote a strong focus on IT Product Management including networked, agile ways of working and role model business partnering closely collaborating with stakeholders, Domain Leads and Product Line Leads to shape the digital strategy, roadmaps and portfolios and co-create solutions to maximize the value delivered by the agile teams within your product(s) area. 


What you'll be working on:


You’ll be working within the Workforce Enablement Domain and Workforce Insights & Oversight Product Line. 


The Workforce Insights & Oversight Product Line acts as the insights-driven engine across the Domain, ensuring the development of fit for purpose products and the delivery of services with excellence. With a customer-centric approach and strong focus on experience, this product line emphasizes data-driven decisions, continuous improvement, increased technology adoption and the elevation of overall workforce productivity & experience at every touchpoint.


Workforce Delivery Excellence Product focuses on optimizing operations through continuous service improvement, automation, and a commitment to service excellence, ensuring that processes are efficient, effective, and always evolving to meet the needs of the organization.


STAKEHOLDER MANAGEMENT AND PARTNERING


  • Deeply connect and understand the business needs and closely partner with stakeholders (and business process management where applicable) to develop the strategic direction of the product and shape the digital roadmap and portfolio to quickly deliver highest value outcomes for Patients, Society and Roche


  • Co-create product vision and strategy, including contribution to the development and implementation of cross Products and Product Line strategies, through deep partnership and collaboration with products stakeholders


  • Define and deliver the product roadmap and manage the end-to-end product lifecycle,  ensuring it delivers tangible and meaningful value aligned with stakeholder needs and priorities, overarching Product Line strategy and Enterprise Architecture and Sustainability principles to enable the Business to leverage full Informatics offering


LEADERSHIP AND INFLUENCE


  • Lead, manage and mobilize agile product teams. Lead and influence in a matrix environment; create an environment of teamwork and partnering within the area and across business organizations and Informatics


  • Work closely with Product Line Leads and Chapters to ensure the workforce strategy supports the future product needs and that product fosters agile working


  • Ensure security, quality and privacy practices are embedded into product lifecycle in alignment with the global Information Security Management System


  • Coordinate, connect and collaborate across informatics to foster a spirit of "One Roche"


IMPACT AND COMPLEXITY


  • Support Product Line Lead in portfolio prioritization; lead strategic planning for the product and collaborate with other Product Managers and the Product Line Lead for the definition of end-to-end service levels, monitoring of KPIs and OKRs


  • Accountable for the total cost of your product, including budgeting and financial management


  • Define and manage product service levels, governance and operational support model(s) aligned with stakeholder needs


  • Lead or coordinate technical discussions and vendor negotiations


  • Ensure stability, quality and transparency in all aspects of the product governance and partner with senior/global leaders to ensure compliance with existing and changing regulations (e.g. Informatics Quality, Information Security, Finance)


Information Security, Privacy and Regulatory


  • Demonstrate a working knowledge and implications of general and Roche-specific information security, privacy and regulatory principles and requirements.


  • Accountable that product and services are designed, delivered and maintained in accordance with applicable information security, privacy and regulatory requirements. 


  • Ensure information risk assessment process and implementation guidelines are followed.


What you’ll need to be successful


  • 5+ years of leadership experience and related product-centric knowledge


  • Bachelor or advanced degree  


  • Exhibits servant and creative leadership (VACC) behavior


  • Exhibits a Lean-Agile Mindset and excels at Product Management practices 


  • Takes 'progressive risk'--not thrill-seeking, but risk that leads to opportunity


  • Has a keen IT market focus: you are passionate about major trends for the specific discipline


  • Demonstrates an executive presence, strong business acumen, ability to navigate ambiguity, and manages complexity


  • Has an enterprise mindset that can break down silos. Focus on delivery through collaboration, and bringing people together to work towards the same purpose across organizational boundaries.


  • Exhibits ability to empower teams and individuals to act autonomously and hold them accountable.


  • Exhibits ability to manage and account for large product budgets


  • Exhibits intellectual curiosity and integrity and has a strong passion for innovation


Primary Location: All IT Tech Hubs.


Travel - Minimized by leveraging virtual collaboration methods


Global Grade - PL7


Please feel free to apply with your workday profile. This will make the application easier for you to process. If you prefer to apply with your CV this will also be possible


Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.


Roche is an Equal Opportunity Employer.



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