Product Manager(L3)

Join the team as our next Product Manager, Integrations Catalog

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

At Segment, we believe that companies should be able to rely on a unified, powerful platform that connects them to the tools they need. The Segment Catalog is a central piece of that vision, containing integrations with hundreds of tools to power marketing orchestration, data collection & activation, and customer data platform (CDP) use cases. As the Product Manager for Catalog Reliability, you will own the strategy and roadmap for ensuring that the Segment Catalog remains robust, scalable, and aligned with customer needs.

You will drive three key initiatives:

• Driving Integration Relevance and Expansion: Ensure that new integrations are built, older integrations are updated, and existing ones are enhanced to support evolving customer CDP and marketing orchestration/activation use cases.
• End-of-Life (EOL) and Upgrades: Work with partners and engineering teams to manage integration upgrades and retire outdated integrations.
• Supporting Data Collection & Activation Strategy: Collaborate with internal teams to augment Segment’s data collection & activation strategy.

This role will have a direct impact on ensuring that Segment’s catalog supports a composable CDP vision, empowering our customers to activate and manage their data across various platforms with ease.

In this role, you’ll:

• Own the product vision and roadmap for Segment Catalog to ensure integration relevance and reliability.
• Drive product discovery and execution across cross-functional teams to build new integrations, update existing ones, and support emerging customer use cases.
• Partner with Engineering, Partnerships, and Product teams to lead the EOL process and upgrade integrations, ensuring scalability and alignment with best practices.
• Collaborate with customers to deeply understand their data collection & activation needs and use cases, and ensure the catalog evolves to support them effectively.
• Manage the strategy for ensuring the Segment Catalog supports various data sources (real-time streams, objects, and warehouses) and scales to meet future growth.
• Be an owner of Segment’s product management culture

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of product management experience with a strong technical background.
• Proven ability to define and execute product strategy in fast-paced environments, leveraging research, data, and industry trends.
• Hands-on experience in building and nurturing technology partnerships, including scaling integration marketplaces and use cases.
• Experience collaborating with engineering teams and external partners to ensure integration reliability and upgrades.
• Excellent written and oral communication skills.

Desired:

• Passion for data, technology, and experience with B2B, SaaS, or technical products.
• Familiarity with APIs, iPaaS platforms, and the broader integration ecosystem.
• Bachelor’s or Master’s in Computer Science or equivalent experience preferred.

Location 

This role will be remote and based in India(Bengaluru, Telangana, Tamil Nadu, Maharashtra, Delhi)

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.