Are you passionate about driving innovation and creating exceptional experiences for Customers and Selling Partners around the world? As a Product Manager on Easy Ship, that’s exactly what you will be doing. Easy Ship is a fulfilment solution where Amazon manages all things related to fulfilment, simplifying e-commerce operations for our Selling Partners. Our Selling Partners are only required to pick/pack their orders and Amazon manages the rest of the fulfilment cycle. Customers get everything they love about Amazon - vast selection delivered to their doorstep on time, with the convenience of Amazon Returns and 24x7 Customer Support. Easy Ship is currently live in over 10+ countries globally, serving millions of Customers and thousands Selling Partners.
The candidate in this role will work closely with cross-functional teams (Global business teams, User Experience/Research, Transportation to name a few) to identify new opportunities, develop cutting-edge solutions, and deliver world-class products and services that delight our global Customer base and empower our Selling Partners. A successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and the ability to work in a fast-paced environment. The right candidate will possess a strong product management background and will have demonstrated experience leading projects. You will be required to anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, perform detailed data analyses, and influence the engineering decisions.
Key job responsibilities
1. Define a multi-year vision to meet the varied and nuanced needs of our Customers and Selling Partners globally.
2. Create and drive the product roadmap by managing prioritisation of initiatives, drafting business requirements and engaging with our technology partners.
3. Drive adoption to critical capabilities globally by engaging with our international business/tech/product partner teams.
4. Use analytics and voice of the customers/sellers to continuously improve their experience.
- 3+ years of product management experience
- Experience managing technical products or online services
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
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