Product Manager, Amazon Pay Transit

This is a FTC (Full-time Contractor) role with a fixed period of 12 months, the candidate will be evaluated for a conversion to a full time role during or at the end of their contractual period.
Amazon Pay India's mission is to be India's most convenient rewarding and trusted way to pay. Customers can use Amazon Pay to pay for their payment needs like bill payments, money transfers, travel ticketing, insurance, merchant payments etc., (what we call everyday use-cases). Amazon Pay also has proprietary payment methods which give customers the best experience in terms of success rates, conversion and credit availability.
Key job responsibilities
In this job role, the product manager for Transit payments at Amazon Pay will be responsible for three large problems
• Ensuring the customers have sufficient selection of transit payment categories on Amazon pay for their day to day needs
• Ensuring the growth of our new launches such as the Amazon Pay ICICI Bank FASTag
• Ensuring that the existing transit payment categories are operating as expected with a long term strategy to scale each category
You should apply for this role if you enjoy building customer facing experiences at scale. You would be required to collaborate with a large group of business and product stakeholders including Tech, business to build the right customer experience, analyse data to make continuous improvements to the product on a monthly basis, create quarterly & yearly roadmaps and drive the product vision and strategy.
A day in the life
A typical day will contain a mixture of all the following
1. A daily health review of all your key business metrics and diving deep into any of them if you observe an anomaly
2. Working in partnerships with User experience, technology and category teams to build out customer facing experiences, product requirement documents, debating phases and creating a robust go-to-market plan
3. All the while, while reviewing NPS scores, voice of customers, come up with new ideas and build product strategy for upcoming months in partnerships with internal and external stakeholders.
If this sounds interesting and motivating, we would love to talk to you!
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
- 3+ years of product management experience
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
- Experience in balancing conflicting priorities dealing with ambiguity