Product Delivery Manager

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in CTO Office within Identity & Access Management team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way

Job responsibilities

• Oversee the implementation of privileged access management solutions, ensuring they align with business goals and meet compliance standards.
• Engage in Product Discovery with global stakeholders, including IT, security, and business units, to understand and fulfill their privileged access requirements.
• Cultivate and maintain a thorough understanding of the organization's technology stacks for managing both human and non-human identity access.
• Lead the adoption of best practices and innovative approaches to enhance the security and efficiency of privileged access management.
• Identify and address issues related to privileged access management by applying problem-solving skills and a curious mindset.
• Keep abreast of industry trends and new technologies in identity and access management to continually enhance our processes and solutions 

Required qualifications, capabilities, and skills

• Formal training or certification on Product delivery and 5+ years applied experience
• Hands on working across a variety of technology stacks and platforms.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Demonstrated problem-solving skills and a proactive, curious approach to addressing challenges.
• Experience in product or platform-wide release management, in addition to deployment processes and strategies 

Preferred qualifications, capabilities, and skills

• Understanding of privileged access management principles and technologies.
• Familiar working in a global, cross-functional environment is highly desirable

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.