Product Delivery Associate - Commercial Real Estate Lending

We're looking for a dynamic Sr. Product Delivery Associate to join our team, where you'll have the chance to shape software behavior based on business requirements. You'll advocate for top-tier commercial real estate software, collaborating with product managers, user researchers, and engineers to promote customer-focused innovation. The ideal candidate will have strong problem-solving skills, a knack for creating actionable insights, and a passion for software development, thriving in a fast-paced environment with a commitment to delivering results.

Job Summary:

As a Sr. Product Delivery Associate within the software engineering team, you will collaborate with product managers to develop and implement product backlog items. You will engage with end users to understand their requirements and immerse yourself in their daily activities. Your role will involve providing insights, requirements, clarity, and testing feedback to developers on a daily basis. You will also be responsible for facilitating and providing operational support to the product and engineering teams. Additionally, you may be tasked with leading refinement sessions and coordinating other agile development ceremonies.

Job responsibilities

• Contribute to the end-to-end product delivery processes including dependency management, release management, product operationalization, and product testing, while escalating opportunities to improve efficiencies and functional coordination
• Effectively manages timelines and dependencies while liaising with stakeholders and functional partners 
• Perform complex analysis on commercial real estate problems to identify opportunities to improve sales and overall customer experience
• Establish backlog items for new software that will in support sales leads and portfolio features
• Conduct interviews and design thinking sessions with end users to understand problems and ideate on potential solutions
• Create mockups and wireframes as part of requirement elicitation
• Proactively communicate issues and priorities
• Communicate complicated problems and solutions to stakeholders, both verbally and in writing

Required qualifications, capabilities, and skills

• 2+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Experience analyzing software problems and documenting requirement artifacts including user stories, use cases, and process flows
• Experience creating mockups and wireframes with tools like Figma, Sketch, Balsamiq Mockups, or similar
• Strong verbal and written communication skills
• Strong organizational skills, attention to detail, and experience balancing concurrent deadlines
• Comfortable working in a fast paced, highly collaborative, and dynamic environment

Preferred qualifications, capabilities, and skills

• Commercial Real Estate and/or General Lending background
• Proficient knowledge of the product development life cycle, design, and data analytics
• Prior experience using Atlassian tools like JIRA and Confluence
• Working knowledge of domain modeling and/or data normalization concepts in databases

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.