Product & Application Manager (Head) BU - Food Heat Transfer

VACANCY FOR PRODUCT & APPLICATION MANAGER (HEAD) – BU  - FOOD HEAT TRANSFER

• The purpose of this job is to Nurture, Maintain and enhance product and application expertise for BU FHT by providing superior customer experience across life cycle
• To Develop and lead a competent team of experts to support end customers, channels, field sales, operations, field service and after sales during lead to cash business cycle. Handle and be responsible for claims resolution.
• Be the final escalation and decision-making point for applications, configurations, selection and costing of heat exchangers, so as to offer competitive product offerings for Indian FHT market.

About the Company:

In Alfa Laval, Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. Please feel free to peruse our website www.alfalaval.com.

The position / About the Job:

In this job the Product & Application Manager (Head) – BU – Food Heat Transfer would be responsible for:

Key Tasks and Responsibilities:

• Leading the team of Product & application Engineers.
• Developing competence required for business and growth
• Decision-making of configuration and selections of products and applications.
• Technology transfer from the central BU FHT team
• Coordination with Operations for smooth execution of orders and invoicing.
• Guiding the claims resolution activities and be the main investigating agency on claims.
• Guide Field sales and others during lead to cash
• Competition Analysis, Pricing analysis.
• Contract review of product orders
• Maintain application-based IB data and references.
• Responsibility of two large key accounts directly as a Inside Sales Managers for quotations, clarifications, negotiations, orders, and executions ( without field sales direct involvement.)
• Active participation during technical discussions and commercial discussions with customers along with Field Sales Manager.

What you can be?

Technical Skills:

• Selection / Sizing of Heat Exchangers.
• Able to make high end quotation
• Good Technical knowledge of Heat Transfer and Thermodynamics.
• Knowledge of Process like Distilleries, Ethanol, Edible Oil, Biodiesel, Oleochemical, API pharma, Biotech, ETP & ZLD Plants, Food Processing, Brewery and Beverages is added advantage.   

Education:

• BE – Mechanical / Chemical degree from a reputed institute.

Experience / Knowledge

• 5 to 10 years of experience in Sales / Support within Thermal designs and products.  Field Experience related to Pharma, Food, Brewery, Dairy Ethanol, Sugar & Starch Industry.
• Experience of leading a small team is an added advantage.
• Sales experience preferred.
• Experience of dealing with various sales channels like end customers, contractors, distributors and key accounts.
• Ability to deliver Impact full presentation to customers.

Knowledge

• Person should have adequate knowledge of “Theory of Heat Transfer technology”, various type of Heat Exchangers like Gasketed Plate Heat Exchangers, Welded Heat Exchanger Etc
• Process Knowledge of Distillery, Ethanol, Sugar, Brewery, Dairy, Pharma, Food Industry, Starch, Waste-Water, Edible Oil is added advantage
• Knowledge about hygienic demands on various types of Heat Exchanger
• Knowledge of Office 365 is an added advantage.

Attitude:

• Planning & Organizing  
• Flexible to travel pan India (approx. 5-10 days in a month)
• Problem Solving Skills
• Helping and supporting nature
• Analyzing and decision making
• Able to see the whole picture, as well as have an eye for details.

Why should you apply

• We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
• Exciting place to build a global network with different nationalities to mingle and to learn.
• Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.

Interested? Please apply for the position.

Note -

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.