Product Analyst, Risk & Identity Solutions (Fraud/Data Visualization)

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The role reports into the Mass Product Enablement function for Risk & Identity Solutions. This is an integral role in supporting Visa’s Value-added Services (VAS) across the CEMEA region. The role acts as a Business partner to Solution owners, Regional Product leadership and works closely with diverse business teams and stakeholders across the region to deliver critical support covering business insights, analytics, and mass product enablement related to specialised fraud management capabilities. We are seeking a detail-oriented and analytical Analyst who works well with data and understands the fraud risk related data dynamics and payments analytics landscape, which will be crucial for the success in this role.

Role Responsibilities:

Business Analytics and Insights (80%)

• Deliver analytical support for key Risk & identity VAS:
  • Critical Fraud metrics and performance insights
  • Client engagement pipeline & revenue analytics
  • Product & Pricing analytics
  • Business insights and engagement support for fraud management initiatives
• Support development of solution-specific business cases
• Analyze & Prepare client metrics to develop case studies
• Build and enhance KPI dashboards to promote Risk & identity VAS engagement across the organization, and improve operational processes to achieve KPIs
• Support Revenue tracking and monitoring of the Risk & identity VAS portfolio
• Identify business performance gaps through data analysis
• Communicating business performance results and sharing key insights through presentations, reports, and workshops
• Interlock with business teams on data reporting, accuracy and management.

Mass Product Enablement (20%)

• Support in the execution of mass product enablement GTM initiatives for Visa’s Value-added services portfolio across the region to achieve commercial revenue goals
• Work within operating models and service SLAs to execute at scale
• Leveraging data analytics with special focus on fraud and transaction insights, market insights, and client feedback to identify opportunities and best practices for Mass Product Enablement
• Monitoring and reporting on Mass Product Enablement Program KPIs’, milestones, progress and success metrics

This is a hybrid position. 

Professional
• Post Graduate qualification with a business, data, or other relevant degree
• 5 years+ experience in product operations or sales/sales engineering support for products in the risk solutions space in areas such as fraud and identity management
• Familiarity with payments analytics as well as analytics that support fraud risk optimization. Experience with Fraud platform solutions in the banking/fintech space is an advantage
• Candidate has proven track record in driving business impact at scale in highly complex B2B environments through excellent program management and operational execution skills
• Preferably has some experience supporting mass product activations working at a fintech/banking operations ecosystem.

Technical
• Strong foundation of business analysis skills to support with data driven insights
• Understanding of risk and fraud data landscape including key parameters used in this domain
• Data analysis skills including knowledge of commonly used tools/techniques for analysis and visualization of data
• High level of competence with leveraging PowerPoint, Excel, Power BI and other data management/visualization related data applications
• Strong Data building and management skills
• Detail-oriented and analytical Analyst who can work well with data
• Strong analytical and problem-solving skills.

Others
• Excellent communication, organization, and project management skills
• Creative and innovative thinking, aptitude for problem solving
• High Ownership, action-oriented, driven, and collaborative mindset
• Stay updated on emerging payments fraud trends

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.