Process Re-engineering Business Analyst

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Process Re-engineering Business Analyst.

Principal responsibilities

• Business Analyst will work independently and should have a high level of flexibility to consult with the business at all levels.
• Successfully engage in multiple initiatives simultaneously, taking a lead analyst role in larger projects, directing all analyst activity.
• Analyse the impact of the new solution on various stakeholders – end customer & internal staff teams and ensure intervention activities are identified to manage the change and minimize the impact to all stakeholders.
• Lead reengineering of processes, where process is one of the many parts of the change, and provide detailed guidance on process design (considering risk, end-to-end and cost
• Identify, review and analyse business processes and systems to understand design implications across Business, IT and Operations and engage with stakeholders from different teams (business, operations etc.) to analyze the current AS IS state and identify challenges or pain points
• Detail the business requirements to low level by identifying all possible scenarios, various business rules, detailed acceptance criteria etc.
• Engage with legal, compliance and other risk stewards to ensure the defined business requirements are acceptable by risk teams and make course corrections as necessary
• Capture and illustrate business requirements through different artefacts basis the nature of the project (BRD, user stories, process flows etc.)
• Ability to explain and clarify business requirements to various downstream teams across development, testing, UAT etc. and support the different teams throughout the project lifecycle to deliver the solution while validating and ensuring that the requirements are met by the final solution.