Job Title: Process Optimisation Manager
Career Level - E
Introduction to role
We are a diverse, inclusive, and innovative group that identifies, builds, and delivers excellent shared services to enable AstraZeneca to grow and change at speed. We are passionate about simple processes – making it easier to get vital, repeatable services done for our patients, customers, and teams. We focus on providing exceptional value that contributes to our company’s success and future by freeing up the business's time to push the boundaries of science to deliver life-changing medicines for patients. With the accomplishments, commitment, and passion that you might bring, we are excited about what we can achieve together towards realizing AstraZeneca’s bold ambition.
Are you ready to take the lead in delivering an innovative pipeline of complex process re-engineering project opportunities? As a Process Optimisation Manager, you will be at the forefront of solving inefficiencies and unlocking additional value for the Automation/Process Mining expertise within our team. This role is perfect for those with a strong desire to gain exposure to groundbreaking automation techniques, experience in project team management, and lead end-to-end process analysis & simplification.
Accountabilities
Reporting to the Process Optimisation Director, the Process Optimisation Manager leads/supports the end-to-end delivery of an innovative pipeline of complex process re-engineering project opportunities to take on process inefficiencies, remove waste, and potentially unlock additional value for the Automation & Process Mining expertise within the team. The role holder should have a strong desire to gain exposure to powerful automation techniques, experience in team management/influencing skills, lean end-to-end process analysis & simplification, combined with core skills in team member & change management. This experience will be combined with a strong analytical mindset and an ability to communicate simply, with precision and impact across our team members.
Essential Skills/Experience
Maintaining the relationships with key business team members at all levels to support identification and delivery of process simplification and new automation/process mining opportunities
Work with the Process Optimization Director to scale this capability with a future aspiration to become an independent service line within GBS Process Solutions by 2024
Lead on the generation & prioritisation of re-engineering opportunities across a range of customer groups, driving optimisation of processes through the creation of measurable roadmaps passionate about quick wins and short/mid-term implementations
Lead on and/or provide input to process analyst resource across the GBS Process Solutions team, working closely with business SMEs & technical specialists to coordinate the delivery of process re-engineering and automations
Process Diagnostics & Current State Assessments – through team member interviews, improvement workshops, current state process mapping; and the identification of key gaps, improvement areas, and prioritization of recommendations
Assessment of automation/process mining scope, business value/cost and accompanying case
Due diligence across risk factors (complexity, business criticality, compliance, and regulation)
Organisational change activities alongside the technical automation, and business readiness for transition to debut
Support adoption and sustainment through embedded change management and user experience
Close collaboration with other services towers within GBS Process Solutions to help define and embed standardised approach for lean mentality/process optimisation – including standards, methodologies, tools and best practices
Essential requirements:
Proven experience of leading high performing delivery teams globally
Six Sigma or Lean Management Black Belt certified alongside proven experience in the analysis & re-design of sophisticated, multi-function business processes, bringing to bear recognised business process re-engineering techniques, e.g. Lean six sigma, Kaizen
Demonstrated experience of leading high-profile projects/organizational change activities
Strong team member management, influencing & presentation/oral communication skills
Energetic and self-motivated
Strong analytical skills to be able to discover and interpret business change requirements
Thrives in a fast-paced and evolving environment and is willing to adapt responsibilities to meet organisational strategic priorities
Willingness to undertake some domestic/international travel (as required)
Desirable Skills/Experience
Significant experience of various related BPM capabilities i.e. Process/Task Mining, Robotics Process Automation, Low Code automation, BPM, workflow tools.
Experience and proven results of change projects within the Pharma industry
Experience of working in Agile methodology
Experience of working globally
When we put unexpected teams in the same room, we unleash bold thinking with the power to encourage life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and daring world.
Join a daring company that's on a mission to do more and be more. Help shape our journey towards becoming a tech-enabled enterprise. Encouraged to look to the future, think strategically and innovate, we influence progress today. We are introducing new solutions and technology through our investment in automated processes. It's by driving greater consistency and efficiency that we will help accelerate our next chapter of growth.
If you want to make a change, this is the place to do it. Apply now!
Date Posted
Closing Date
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.