Process Lead - Hire to Retire

Hello Visionary!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

We provide our Hire-to-Retire services along the complete lifecycle of an employee from onboarding to pension services and leverage our powerful ecosystem of leading external and internal partners and our network of key delivery centers We believe in the value of industry best-practice standards achieved through evolving technology and digitalization. We focus on employee experience as a key driver of our actions. In doing so, we deliver flexibility, quality and efficiency for the businesses we partner with.

You’ll make a difference by:

·Responsible for processing/auditing of business travel & expense claims in a timely and accurate manner, ensuring that all claims comply to their country specific expense policy requirements

·Process travel & expense claims within the required service level agreements

·Reconcile transactions made on T&E, follow-up with employees and ensure transactions are verified & posted in the system.

·Respond promptly to queries raised by the employees regarding their travel & expense claims

·SAP expertise to perform manual posting, reversal entries and so on.

·Ensure responses received from employees are actioned in a timely manner

·Communicate any changes to employee claims or value amendments clearly

·Proactively raise issues and concerns with stakeholders and management regarding day-to-day tasks and formulate/implement process improvement initiatives

·Identify and participate in process improvement initiatives and assist with system integration/automation

·Provide administrative and analytical support to Management

·Promote and enforce T&E policy understanding and adherence

·Manage day to day deliverables, ensure no backlogs created

·Meet SLA/KPI commitments

·Hiring and training of new joiners

·Identifies training needs for the associates/team members

·Participates in internal & external governance by adhering governance models applicable at a process level

·Diagnosis the gaps in existing process, identifies opportunity for improvement and implements the re-engineering initiatives in order to meet client and internal commitments on a continuous basis

·Identify and drive process improvements

·Work with Business enable functions like quality, training, hiring, internal and external clients

Your success is grounded in:

·Graduate with min 8 years of experience

·Preferably Finance and Accounts Stream (Handled T&E Claims process preferable)

·Yellow Belt/Green Belt certified

·Excellent Presentation skills

·Excellent Customer handling skills is a must

·Excellent interpersonal and communication (Written and Verbal) skills a must.

·Team Handling experience

·Strong understanding of human resources policies, procedures, and benefits is preferred.

·Work well in a dynamic team environment with changing priorities and deadlines.

·Analyze and Resolve issues

·Client centricity and Business Metrics management

·Customer Orientation, multi culture context

·Collaboration internal and external

·Effective Coaching and Team Management skills

Join us and be yourself! 

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. 

This role is based in Bangalore. You’ll also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come.

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.