Process Lead

Marsh India Insurance Brokers Pvt Ltd is seeking candidates for the following position based in the Gurugram office:

Process Lead - Operations

We will count on you to:

• Support the employees in claim documentation process.
• Responsible for claims/Endorsement data management.
• Coordinate with the TPA and Insurer for timely processing of claims/Endorsements.
• Prepare and share weekly and monthly data and claims reports to the client.
• Query Resolution within TAT. Engage with the contact points @ TPA & Insurer to build strong relationship.
• Responsible to resolve claims/policy related queries of the client with speed accuracy and in compliance to the process and formats
• Supporting CE and Client during Renewals
• Client Meetings on Month on Month basis

What you need to have:

• 4+ years of experience in insurance industry.
• Domain Knowledge preferred.
• Graduation degree
• Technical knowledge - MS Office – Word, Excel and Outlook

What makes you stand out?

• Strong analytical and problem solving and skills.
• Good communication skills..
• Ability to work independently and within a team.
• Organised, self-discipline and pro-active.
• Good multi-tasking ability.

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.