Job Description
What a Process and Capability (Strategic Development) Manager does at HP?
- Solid knowledge and understanding of the domain 's process and capabilities
- Process standardization through process governance & convergence
- Communicates tactical process decisions and plans, project status, and issues and workarounds, in order to achieve alignment with relevant areas of the business, function, or region.
- Leads projects with medium to high complexity and risk, provides feedback on projects, and conducts post- project evaluations.
- Represents the needs of the business, function, or region on an ongoing basis to drive process improvements.
- Collaborates with Worldwide Market Supply Chain Transformation / Convergence and operational teams and business stakeholders for business requirements, supporting the design of new or improved processes of medium to high complexity, understand business/customer impact and training to operational team.
- Utilizes and assists others in utilizing standard project management and quality management
- Establishes processes which are consistent with overall organization objectives and maintains process documentation.
- Consults with business leaders on a wide range of supply chain issues.
- Adopt Lean Six Sigma or Quality management methodology in process management
Individual who does well in this role in HP, usually possess:
- First-level university degree or equivalent experience; advanced university degree preferred.
- Typically 6-10 years of related experience in IT/business operations.
- Typically 5-8 years of project and process improvement management experience.
- Quality improvement training required and certification is a must.
- In-depth knowledge of HP operational processes, industry trends, and customer/partner requirements.
- In-depth understanding of core HP businesses and the revenue cycle.
- Excellent communication skills (i.e. written, verbal, presentation), leadership, and influence skills. Mastery in English and local language as well as other languages as required.
- Strong business experience in multiple process areas with excellent project management, process improvement and process development skills; ability to drive process improvements using industry standard quality improvements tools and concepts.
- Strong project management skills such as planning, execution and implementation.
- Solid financial and business acumen.
- Adopt Lean Six Sigma methodology for process improvement.
Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.
HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices globally.
