Process Analyst, Quote To Cash

Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.

Purpose:

The Process Analyst will report to the Lead Sr. Specialist or Manager and support his or her direct reports. This position will be responsible for performing billing activities, collecting, and applying for payments in a timely manner alongside identifying further opportunities to improve overall efficiency and maximize cash flow.

Key Responsibilities:

• Create and process customer invoices including necessary supporting documentation & authorization to ensure timely billing.
• Ensure all customer invoices are attached in PeopleSoft and uploaded quickly and directly to our customer’s portals as required and defined.
• Communicate with the Finance and Operations teams as required to ensure the billing ‘pack’ is exhaustive, inclusive, and in accordance with contractual requirements.
• Ensure operational goals and objectives are met on time always, to drive deployment and adoption of process changes.
• Apply cash received from client, considering relevant taxes, exchange rate etc. in accordance with remittance advice.
• Booking of Credit Notes, small write-offs and set offs.
• Monitor customer account details for non-payments, delayed payments, and other irregularities.
• Review AR aging and resolve payment discrepancies.
• Support the Collections team in updating comments/notes in trackers/portals etc. as and when required.
• Prepare statements of account.
• Liaise with Billing Dept. on unbilled revenue as directed.
• Communicate with customers via phone, e-mail, or other approved means to achieve timely payments and resolve customer queries.
• Assist in preparing accurate reports on an ad hoc basis for senior management as and when required.
• Assist in preparing SOPs and perform processes as per the guidelines.
• Prepare and provide Audit data as and when required.
• Develop and maintain positive working relationships with business and functional groups, colleagues, customers, and advisors to ensure continued commitment to a best-in-class global QTC (Quote to Cash) cycle.
• Perform other assigned tasks and duties necessary to support the Quote to Cash functions.
• Future functions may involve other responsibilities of the Quote to Cash group.

Supervisory Responsibilities:

• This position has no direct supervisory responsibilities.

Reporting Relationship:

• This position reports to Lead Sr. Specialist or Manager.

Qualifications:

REQUIRED

§A bachelor's degree is required. However, in Accounting and Finance, it is a plus.

§Expected prior working experience of 2-3 years in Accounts Receivable functions.

§Previous experience or good understanding of Finance/Accounts Receivable (Quote to Cash) functions including but not limited to Credit, Billing, Collections, Cash Application, and related finance functions.

DESIRED

• Proficiency in MS suite inc. Outlook, PowerPoint, Word, and Excel.
• Experience in testing/implementing new systems and/or processes.

Knowledge, Skills, Abilities, and other Characteristics:

§Knowledge of Accounts Receivable processes and accounting principles.

§Ability to meet daily deadlines in a professional manner under supervision.

§Decent oral and written communication skills.

§Work to tight deadlines and collaborate with team members to drive positive results.

§Ability to work across functional and geographic boundaries.

§Peoplesoft experience is a plus.

§Flexible and Adaptive.

§Accountable for work by following instructions.

Working Conditions:

This position is considered office work which is characterised as follows: -

§To work in shifts timings to meet regional time zone requirements.

§Exclusively indoors during the day and occasionally at night.

§Occasional exposure to airborne dust in the workplace.

§Work surface is stable (flat).

Physical Activity/Requirements: