Are you eager to create an Autonomous Agent platform powered by advanced LLM technology? Join us in shaping the future—imagine, build, and innovate as we redefine the industry with cutting-edge technology. Microsoft Dynamics 365 is a suite of easy-to-learn and easy-to-use business solutions tailored to any market. The Customer Service Applications Team delivers business applications for Connected Customer Care for Contact Centers! We are building the next generation of our applications running on Azure that pull together Dynamics 365 and several other Microsoft cloud services to deliver high value, complete, and predictive application scenarios.
We are seeking a Principal Engineering Manager to lead and grow a team of 10 engineers in the development of cutting-edge solutions for the Dynamics 365 Contact Center. you will work with senior business and technology leaders as well as internal business users and Partners to conceive, design and implement Dynamics 365 applications and pick the best technical architecture to solve their business needs. If you have a strong foundation in automatic speech recognition (ASR), language modelling, large language models (LLMs), and machine learning, combined with expertise in real-time systems, high availability, reliability, and a true DevOps model with service ownership, this is the opportunity for you.
We innovate and collaborate closely with our partners and customers in a very agile environment. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve challenging problems for large scale 24x7 business SaaS applications excite you, we would love to talk to you!