Job Title
Purpose
The Product Manager will contribute to, implement, and support the Cloud Toolchain products (optimized for Cloud Native Applications) roadmap, ensuring efficient end-to-end tooling within Amadeus. In this role, the candidate will also be a key stakeholder representing EPM product teams in BLR to define, scope, and support the Engineering Community's customer requests and needs (e.g. TRU-AIR – Airline Digital). The Cloud Toolchain Product Manager will have ownership in setting the vision, guidelines, and priorities for the product roadmap in synchronization with the Engineering Experience Train.
In this role you will:
Support the Cloud Toolchain PM Lead on releasing and testing topics. Work closely within a team of Product Managers, including those responsible for Continuous Exploration toolset, Hybrid and Openness Toolchains, transversal topics like Measures and KPIs, and Customer Success Management (CSM).
Collaborate with several Product Owners to ensure priorities are aligned across products and ARTs. In particular, for the following teams: releasing and deployment automation, testing activities (validation signoff and test management and dev exp services)
Function comfortably in a Scaled Agile Framework (SAFe) development environment, continuously evaluating priorities and backlog.
Develop a Rolling Wave product vision and roadmap based on future program backlog and present the roadmap to customers and partners.
Identify opportunities by analysing and assessing business requirements from customers and prospects, benchmarking other business needs, and providing input to the product plan/roadmap and long-term plan.
Formalize requirements by proposing solutions that align with Amadeus business needs, assessing potential gaps between customer requirements and Amadeus solutions, and writing high-level business requirements (SAFe Epics and SAFe Features).
Follow up on customer satisfaction by providing support and assistance to the CSM, monitoring product acceptance, performance, and satisfaction, and taking corrective action as necessary.
Lead discovery workshops and collaborate with key customers and internal stakeholders to understand business needs, define product vision, strategy, and roadmap to drive innovation.
Develop market insight by analysing specific product areas, researching competitors' products, and understanding their strengths and weaknesses.
Manage products from end to end, transforming vision statements into detailed requirements and managing the development cycle (PLC)
Education
University degree in Business or Scientific studies or related field, or equivalent work experience.
About the ideal candidate
We are looking for individuals with product management skills and a strategic mindset. A large part of the position involves communication, so we need individuals with a proven ability to work collaboratively in a challenging environment. The ideal candidate should be well-organized, proactive, communicative, and possess a can-do attitude.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potentialby fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receiveconsideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.