Principal JIRA Administrator

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeMedtronic is expanding their footprint for Diabetes Care with a center in Pune and as a Principal Jira Administrator, for Digital Technology, India, this role is responsible for serving as a primary expert and architect for the Jira platform, helping to lead the strategic direction and long-term roadmap for the tool across the organization within Digital Technology.
The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it.
Our portfolio of innovative solutions is designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.

Responsibilities may include the following and other duties may be assigned:

As a Principal Jira Administrator within Digital Technology, this role requires a deep understanding of Jira’s capabilities and a proven track record of developing and implementing complex solutions to support enterprise-level project management and collaboration needs.

• Define the strategic vision for Jira and related Atlassian tools, aligning platform capabilities with business objectives and long-term goals. 

  
  

• Establish governance frameworks, standards, and policies to ensure consistent and effective use of Jira across all teams. 

  
  

• Lead complex configurations and customizations, including scripting, automation, and integrations, to meet the needs of various teams and processes. 

  
  

• Architect solutions to optimize Jira performance, scalability, and usability in a high-growth, complex environment. 

  
  

• Oversee and manage integrations between Jira and other enterprise systems (e.g., Confluence, ServiceNow, CI/CD tools), ensuring data integrity and seamless workflows. 

  
  

• Drive continuous improvement initiatives and evaluate new features, plugins, and technologies to enhance the Jira ecosystem. 

  
  

• Act as the primary point of contact for Jira-related initiatives, gathering requirements, providing updates, and ensuring alignment with business needs. 

  
  

Required Knowledge and Experience:

• Bachelor’s degree in computer science, Information Systems, or a related field. 

  
  

• 7-10 years of experience in Jira administration, with a focus on enterprise-level configuration and architecture. 

  
  

• Atlassian Certified Jira Administrator or Atlassian Certified Expert. 

  
  

• Proven experience in leading Jira implementation projects and designing custom solutions. 

  
  

• Strong experience with Jira Data Center and Cloud environments, including complex migrations and upgrades. 

  
  

• Expertise in scripting languages (e.g., Groovy, JavaScript, or Python) for advanced Jira customizations. 

  
  

• Experience integrating Jira with external systems using REST APIs and middleware solutions. 

  
  

• Demonstrated ability to manage and optimize a large-scale, multi-project Jira environment. 

  
  

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here