Portfolio Control - F2B - ALPHA - Manager

Who we are looking for:

The Portfolio Control Analyst will be responsible for various functions and tasks including overdraft monitoring and resolution, material break review, month end books close however focusing mostly on stale balance monitoring and review.

The role is client facing, including answering queries from clients over the phone or in writing, working with the COOs to provide timely and accurate responses to ad-hoc client queries, participating in client meetings and representing the business unit.

Why this role is important to us:

The team you will be joining is a part of Middle office function (F2B - ALPHA). Alpha team is also known as Front to Back office strategy asset management. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors.

What you will be responsible for:

As Officer you will:

• Own and manage the Stale balance process for major IMS clients
• Monitor and control the stale cash balance exception reporting for clients.
• Assist with the timely investigation and resolution of data related queries, raised by both internal and external business areas.
• Take ownership of overdraft monitoring, material break investigation, month end books close and reopening process 
• Participate in local / global projects and initiatives revolving around stale balance reviews, taking a lead role where required.
• Coordinate with internal departments to meet client needs
• Have the ability to represent State Street in front of a client
• Work independently to research and resolve problems considering multiple avenues for resolution.
• Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution.

What we value:

• Excellent analytical skills.
• Good management, leadership and team working skills.
• Strong communication skills to audiences of different levels of seniority.
• PC literate: Word, Excel, PowerPoint etc.
• SQL / VBA is an advantage

Education & Preferred Qualifications:

• Educated to A level standard.  A-C

• Graduate or Master degree prefer

Additional requirements:

• Must be self-motivated, adaptable and show initiative in different circumstances and under pressure.
• Flexibility in working outside of your responsibilities and areas of expertise.
• Other: Flexible working hours may be required.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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