Portfolio, Control & Change Manager - HR

Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

 The Portfolio, control & change manager governs and prioritizes all projects within the team, including Continuous Improvement (CI) activities. This involves managing the project pipeline, hosting change councils for approvals, and monitoring progress. The manager also coaches and supports teams in design thinking, sprint delivery, and overall project management. They will manage the monitoring and measuring the Ops & Advisory budget, handling allocations, creating financial models to support projects, and evaluating the ROI of CI-related activities. Furthermore, the manager leads change and release management, ensuring the quality of methodologies used. 

This role is also responsible for leading all aspects of and implementing the Operations & Advisory’s risk management framework, robust process controls, crisis management, business continuity planning (BCP), leading data privacy risk & compliance within P&C functions and promote ethics & compliance behaviour within the functions.  

This role will be expected to collaborate with all the global operation team leaders, excellence & experience leads, Global solutions owners, or COE to ensure O&A is operate in safe, control and compliance across operations, tools, and projects delivery. 

Operations & Advisory (O&A) is an internal global shared services within People & Culture. It is responsible for innovating & delivering HR services and solutions for bp globally, from a number of Business & Technology Centres and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience.   

The portfolio, control & change manager leads a functional team supporting the operation & advisory function to:  

• Govern and prioritize all projects including CI within the functions, support project delivery for the function, lead
• Change and Release management, govern & maintain service catalogue.  
• Responsible for monitoring and measuring the Ops & Advisory budget, managing allocations, creating financial models to support projects, and evaluating the ROI of CI-related activities.   
• Implement and be responsible for the Operations & Advisory’s risk management framework, ensuring robust process controls, incident management, crisis management, and business continuity planning (BCP).  
• Leads data privacy risk and compliance within P&C functions, promoting ethics and compliance behavior. 

Role reporting relationships: 

6 direct reports

Role accountabilities: 

• Governing and Prioritizing 
• Project management 
• Budget management 
• Change and Release Management 
• Control & risk management 
• Crisis Management & Business Continuity Planning (BCP) 
• Ethics & Compliance 
• Building a high-performing team 

Required qualifications: 

Bachelor's degree or equivalent experience in Finance, Business Administration, Risk Management, or a related field. 

Skills: 

• Strong data analytic skills with data visualization and interpretation
• Strong Project management skills 
• Sound Financial analysis 
• Expertise in control & risk management
• Risk & control assurance experience
• Strong partner management and presentation skills
• Strong intuition for business in understanding operational processes 
• Advanced analytical and problem-solving skills 
• Change management
• Advanced skills in MS 365 tools, especially Excel
• Strong leadership skills in managing global team 

Essential Experience and Job Requirements: 

• 10+ years working experience in spanning roles with significant interaction with HR, Finance and Project Management.
• Preferably experience in service management function in BPO or GBS environment 

Technical: 

• Proven track record of project and programme management, including requirement gathering, organisational change and partner management.
• Financial knowledge for budget management 
• Sound knowledge in risk management, control assurance. 

Desirable experience: 

- Experience in consulting and corporate environments 
- Experience in Energy and Financial Services industries 

Why join our team?

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits.

Reinvent your career as you help our business meet the challenges of the future.

Additional information

As an equal opportunity employer, we celebrate diversity and care about people. We would hope you will be like minded with a positive personality, energetic working style and for this role exceptional communicator who can work well within a multidisciplinary team.

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Analytical Thinking, Coaching, Communication, Creativity and Innovation, Culture and behaviour change, Curiosity, Customer centric thinking, Data Analysis, Data cleansing and transformation, Decision Making, Digital fluency, Employee and labour relations, Employee Engagement, Employee Experience, Facilitation, Global Perspective, Influencing, Job Design, Leadership Assessment, Leading transformation, Long Term Planning, Managing change, Managing workforce concerns {+ 11 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.