PMO Technical Program Director - IN

Overview
A Cloud Program Director is a senior-level professional responsible for overseeing cloud computing professional services programs for Enterprises. This role demands a deep understanding of cloud technology, leadership skills, and the ability to manage complex projects and teams. The ideal candidate will have a blend of program management, technical expertise and business acumen, ensuring that cloud programs are delivered successfully.

Key Responsibilities

• Strategic Planning and Execution: Oversee the planning, execution, and delivery of cloud projects, ensuring they are completed on time and within budget.
• Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction with the services provided.
• Leadership and Team Management: Lead and mentor a team of cloud engineers, architects, and project managers. Foster a collaborative and innovative work environent to drive successful cloud initiatives.
• Maintains a consistent and prioritized view of all problems related to a program and actively captures and monitors problems that externally influence a program.
• Guides program teams and related project managers in selecting methods, techniques, and evaluation criteria for obtaining results.
• Develops and manages programmatic risk management plan including issues, risks, likelihood, mitigation strategies, mitigation resource needs, and timeframes.
• Resource Management: Allocate and manage resources effectively to ensure project success and optimal utilization of team members.
• Vendor Management: Manage relationships with cloud service providers, ensuring that the organization receives optimal service and support. Negotiate contracts and service level agreements (SLAs) to meet business needs.
• Budget Management: Oversee the cloud program's budget, ensuring that financial resources are allocated effectively. Monitor spending and make adjustments as necessary to stay within budgetary constraints.
• Risk Management: Identify potential risks associated with cloud initiatives and develop mitigation strategies. Ensure compliance with industry standards and regulatory requirements.
• Stakeholder Communication: Communicate progress, challenges, and successes to senior management and other stakeholders.
• Innovation and Improvement: Stay current with emerging cloud technologies and industry trends. Continuously seek opportunities to improve cloud infrastructure, processes, and practices.

Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field. A master's degree or relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect) is preferred.
• Experience: At least 10 years of experience in IT, with a minimum of 5 years in cloud computing and program management. Proven track record of leading successful cloud projects and teams.
• Technical Skills: In-depth knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and related technologies. Familiarity with DevOps practices, containerization, and microservices architecture.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and inspire a diverse team. Excellent communication and interpersonal skills.
• Analytical Skills: Strong problem-solving and analytical skills, with the ability to make data-driven decisions. Experience with cloud cost optimization and performance monitoring tools.
• Project Management: Proficiency in project management methodologies (e.g., Agile, Scrum) and tools (e.g., Jira, Trello). Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Business Acumen: Understanding of business processes and how cloud technology can drive business value. Ability to align technical initiatives with strategic business goals.

Key Responsibilities:

• Ensures executive stakeholder engagement through effective escalation management to assist in problem resolutions as appropriate even when outside of immediate organization and role.
• Maintains a consistent and prioritized view of all problems related to a program and actively captures and monitors problems that externally influence a program.
• Guides program teams and related project managers in selecting methods, techniques, and evaluation criteria for obtaining results.
• Develops and manages programmatic risk management plan including issues, risks, likelihood, mitigation strategies, mitigation resource needs, and timeframes.
• Highly effective at sourcing solutions across program teams.

Knowledge:

• Expert-level knowledge of the project lifecycle
• Expert-level knowledge of industry competitors, products, trends and technology
• Expert-level knowledge of company's objectives and strategies

Education:

• Bachelor's Degree required, preferably in field related to role.
• At the manager’s discretion, additional relevant experience may substitute degree requirement

Experience: (Must Have)

• 15+ years of experience in the required role, with a strong background in delivering professional services projects and programs within large-scale consulting firms.
• Experience working on Cloud Migration and Transformation projects (AWS, Azure and GCP)

Travel

• Occasional travel, less than 20%.

Physical Demands:

• General office environment.
• Moderate levels of stress may occur at times.
• May require long periods sitting and viewing a computer monitor.
• No special physical demands required.
• Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 

Sponsorship:

• This role is not eligible for work sponsorship
• Candidates needs to be legally allowed to work in the US for any employer

Certification:- Nice to Have

• PMP (Project Management Professional)
• PgMP (Program Management Professional) 
• Certified Scrum Master (CSM) / Certified Scrum Professional (CSP) 
• SAFe Program Consultant (SPC) / SAFe Agilist (SA)