PMO Lead, CDMT

Department Description

CRM, Digital & Marketing Technology (CDMT) structure is designed to support the end-to-end lifecycle of CRM, Digital & Marketing Technology applications and how they engage with the wider LSEG business.

Purpose:

Assists the Programme Management Office to ensure all documentation and monitoring of projects are delivered according to standards and controls.

• Support the CDMT Programme Management Office with the planning, preparation and control of meetings and subsequent outputs and actions. Including meeting bookings, agenda preparation, information packs, minutes, and action progression
• Assists Project Managers to build and maintain the delivery schedule in the relevant scheduling tool(s)
• Supports the identification and management of dependencies, delivery risks and issues and tracks status through the maintenance of RAID logs.
• Co-ordinates project communications and status reporting in line with standards
• Supports the creation and maintenance of the delivery resource plan across the project lifecycle.
• Supports with the monitoring of a change roadmap for the portfolio and assists with the implementation of change framework processes, policies and methodologies.
• Drives adherence to project management standards and frameworks, governance procedures and standard templates.
• Establish the Project/Programme document library in accordance with the current configuration management approach.
• Manage the Project/Programme document library including storage, version control, distribution and sign off procedures are followed.
• Build excellent working relationships with key stakeholders both within and outside the Project/Programme

Major Challenges (The challenges inherent in the role that require a continual test of the role holder’s abilities)

• Continuously embrace a pro-active, pragmatic, flexible and adaptable approach.
• Handle contending demands from various projects/managers simultaneously.
• Maintain constructive and encouraging working relationships with stakeholders across the group.
• Provide creative solutions regarding use of tools to support planning, management, reporting and data requirements.

Observation of Internal Controls

• Demonstrate and practice adherence to internal controls, all relevant procedures, keeping appropriate records and, where appropriate, timely implementation of internal and external audit points related to projects within remit.
• Adhere to LSEG change standards, communicate these to project team members, and supervise accordingly.

Attention to detail

• Continually evaluate the quality of data in the project management tools and repositories, ensuring status reports, risks and issues are updated, all required fields completed, projects to be closed on time, as governed by LSEG Group Standards

Organisation and Productivity

• Ability to use a detailed approach to achieve objectives, evidence success, and demonstrate continuous personal growth, utilises time management, prioritisation and delegation techniques.

Essential

• Proven experience in a similar project- or programme-level PMO role
• Solid understanding and experience of formal project management methodologies, project planning, and project financial and resource management
• Strong digital literacy, including sophisticated knowledge of the MS Office suite of projects, and a willingness and skill to learn new tools quickly.
• Excellent interpersonal and communication skills and consistent track record to work effectively with all interpersonal levels.
• Management of data and proficiency with project management and reporting tools such as Clarity PPM or other similar PPM tools

Willingness and ability to challenge and mentor project managers on information consistency, quality, and standards.

Preferred

• Global experience – working successfully with teams in multiple locations simultaneously.
• Experience in large investment banking or financial services organisations
• Experience and knowledge of supporting a large number of projects.
• Educated to degree level or equivalent.

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives.  We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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