If you are looking for a career opportunity where you can make the best use of your Hindi and English linguistic skills and you want to start a career in the gaming industry, then we are a match! This position that we are seeking to fill offers a very exciting, battle royale genre gaming project. The role offers a hybrid work setup but note that all Pune team members are still expected flexibility to report on-site depending on business needs (training, nesting, client visits, or anything that would require you to report onsite).
Since 1998, we've been on a mission to reshape how players interact with their favorite games, growing into a global team of over 12,000 professionals spread across 70+ studios in 26 countries.
We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry.
Join us in our mission to build engaging player communities and offer outstanding experiences! 🎮🔥
Role overview
As a Player Engagement Agent, you'll serve as the essential link between our clients and the gaming community. Your responsibilities include investigating and delivering prompt, quality responses to players' questions while providing valuable feedback to our developers. Join our team for a dynamic workspace, continuous growth opportunities, and the chance to make a meaningful impact. Level up your game and apply today! 🚀🔥
What are we looking for? Our Agent has a knack for the following skills:
Communication:
Analytics:
Leadership:
Business: