Payment Lifecycle Specialist (Operations Analyst)

Asia Core Cash Operations is responsible for completing fund transfer requests / payments / Cheques received from our clients both financial & non-financial institutions. Transaction requests are received through SWIFT / Cheques / Manual Instruction. 

Job Summary:

As a Payment Lifecycle Specialist within our Cash Operations team, you will be directly responsible for daily operational tasks. These tasks include processing cheques and Swift transactions, as well as verifying client identities.

Job Responsibilities:

1. Process Swift/ISO payments, both local and FX, including serial and cover payments. Clear cheques, including inward, outward, and collection products.
2. Support payment activities such as manual instruction validation, Nostro reconciliation, EOD reconciliation, and fund control checks.
3. Monitor the process mailbox and manage queries/escalations.
4. Monitor and clear the processing queue. Maintain accuracy in production. Perform quality checks on a regular basis.
5. Follow regulatory and process requirements and maintain standard operating procedures.
6. Ensure exception procedures are followed for every process deviation.
7. Complete assigned tasks within expected timelines. Ensure TAT is met for processes handled.
8. Coordinate with stakeholders, including service/product and regional management.
9. Maintain MIS/productivity tracker. Ensure timely escalation is performed in case of issues.
10. Assist PVT during weekends, as and when required.

Required Qualifications, Skills and Capabilities:

• Knowledge of SWIFT / ISO & Cheque product.
• Knowledge in Nostro recon and monitoring 
• Work experience of Minimum 2 years in similar role/function.
• Graduate and above.
• Flexibility in working hours / days.
• Should be familiar with AI tools.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.