Payment Lifecycle Associate

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.

Job Summary: 

 Supports Core operations team for Alternatives investments, including: trade support, cash management, transaction processing etc. As a member of the Digital & Platform Services, you play a pivotal role in maintaining the strength and resilience of JPMorgan Chase. You contribute to the firm's growth in a responsible manner by foreseeing new and emerging risks, and applying your expert judgement to address real-world challenges that affect our company, customers, and communities. Our culture encourages innovative thinking, challenging the status quo, and striving for best-in-class performance.

Job Responsibilities:

• Ensuring timely and accurate capture of all transactions in the Risk Management Systems. Perform trade support for investor and fund transactions, ensuring timely capture, execution, bookkeeping and settlement
• Completing intraday / end of day processes including completeness and reconciliation checks to ensure capture of new trading activity and general book management has been processed accurately
• Escalating matters of urgency requiring senior management awareness and/or involvement quickly and effectively. Participate in reoccurring audits and regulatory examinations, with ability to respond to questions regarding the operational activities performed within the team
• Communicating clear and concise with all support teams to ensure the timely and efficient resolution of queries. Be a key Alternatives Operations central point of contact for all colleagues within the firm. Oversight and governance of multiple vendors and service providers, both internal and external
• Building an in-depth understanding of all trading structures from both a financial and operational perspective. Serve as a product and process subject matter expert able to address complex inquiries from internal and external contacts
• Maintaining a strong control environment, ensuring proper documentation of all processes and ensuring always audit-ready and compliant with firm-wide policies, procedures and regulatory requirements. Ensure all controls are diligently performed, completed, and signed off on a timely basis
• Indentifying process improvement and efficiency opportunities and drive them to completion. Participate and contribute to the various strategic initiatives; keep improving and evolving processes and business architecture
• Partnering with front offices, core operations, and technology teams globally to ensure the best management of client assets and provide a world class client experience

Required Qualifications, Skills and Capabilities:

• Bachelor’s degree (or greater) from an accredited Business institution
• Minimum 7 years of relevant work experience in the financial services industry
• Knowledge of the front to back operations process and recognize the impact of the actions of the trade support team 
• Excellent written and verbal communication skills, ability to influence, lead discussions and work collaboratively with all levels of the organization
• Strong analytical, problem solving, control mindset, time management, interpersonal, and project management skills
• Ability to manage concurrent assignments effectively and efficiently incl. multi-task and prioritize work in a deadline oriented environment
• Strong attention to details, self-motivated and proactive with the ability to work in a team as well as independently in a fast-paced changing business and technical environment while displaying solid sense of ownership

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.