Payment Lifecycle Analyst

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

Job Summary:

As a Payment Lifecycle Analyst within our Operations & Business Management team, you will support the build out of a strategic cost calculation and analytics platforms, utilizing intelligent automation solutions such as Alteryx and implement process improvements. This spans global functions and stakeholders, feeding into a number of key areas such as savings initiatives, reconciliations, cost accruals and allocations, payment processes and controls. You will be involved in the analysis, design and planning phases, defining requirements, completing testing and executing delivery of FICC products and downstream reconciliations. You will integrate the new solutions into existing processes across internal Operational functions, Front Office and Finance and stakeholder management will form a key part of the position. You will have a consistent record of business analysis, project management and partner engagement skills.

Job Responsibilities:

• Execute project tasks, ensuring project plans are well defined and take accountability for the overall project delivery.
• Manage project work streams and achieve milestones by partnering with Technology, Operations & Business Management.
• Evaluate project progress using metrics and highlight risks to determine the need for improvements. Maintain and publish reports and logs to stakeholders & sponsors on risks, issues, dependencies, and contingencies to keep the project on track.
• Structure, maintain, and lead governance forums on a weekly, monthly, and quarterly basis with the broader group.
• Understand stakeholder requirements and create Strategic & Tactical solutions to solve problems using automation & AI tools. Tailor and implement modifications positively impacting project progress that evolves iteratively based on stakeholder needs, and manage JIRA’s and Dashboards that document these changes.
• Lead UAT and PROD releases on project deliverables within Sprints to ensure a smooth transition of build to end users. Assist with the development and maintenance of the internal calculation and reporting tools on an ad hoc daily, weekly, and quarterly basis.
• Manage exceptions, including logging, internal risk and issue reporting, investigation, and closure of daily calculation exceptions.
• Collate business requirements and work with technology in the translation of manual processes to automated reporting tools.
• Provide feedback on project highlights, risks, and issues to senior managers via clear and concise communications.
• Assist with Senior Business Management and Trading desk questions and queries around fees within Markets.

Required Qualifications, Skills and Capabilities:

• Minimum 4 years of Experience within a banking organization or a similar financial services institution
• Knowledge of OTC Derivative Markets and suite of products is a must
• Experience with executing Transformation and/or Change Management initiatives required
• Ability to lead projects with tight deadlines, be flexible and organize and prioritize work
• Skillful at evaluating and improving processes, synthesizing information to reach logical conclusions and documenting and presenting findings
• Intermediate Microsoft Office skills (especially Ms Excel, PowerPoint)
• Excellent analytical and reporting skills

Preferred Qualifications, Skills and Capabilities:

• Experience working with Brokerage & Fees Trade Reconciliation desired
• Project management certifications are a plus (PMP, PRINCE2, CSM etc)
• Alteryx, Qlikview & Tableau skills are highly desirable

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.