Payment Lifecycle Analyst

The Corporate Investment Banking Custody Cash Operations - Payment Lifecycle – Specialist, is a part of our broader Security Services Custody Operations team which is responsible for end to end operational service to our custody clients to ensure timely processing and proactive resolution of outstanding exceptions by being a single point of contact with subject matter expertise. 

Job Summary:

As a Custody Cash Operations, Payment Lifecycle – Specialist, you will be responsible for ensuring all aspects of operations for our clients are completed, transactions are processed timely, exceptions are resolved proactively and you are part of being a single point of contact with subject matter knowledge and expertise. Our Custody Cash Operations teams cover Cash Instruction Capture and management, Cash settlements; Swift Fail Management, Overdrafts, Foreign Exchange, Time Deposits and Payments Lifecycle Management.

Job Responsibilities:

• Execution of daily business as usual (BAU) tasks/activities in the most efficient and highly control framework oriented environment.
• Monitor daily/weekly performance metrics to identify deviations in agreements and behaviors.
• Process and verify Cash-Wires with controls, and escalate all ageing items.
• Perform timely review and certification of Custody Operations and Cash function Procedures.
• Support strategic planning for Product, Client Service, & drive technology initiatives to meet client expectations and achieve internal functional goals. 
• “Go-Getter”- analytical & problem solving skills with proactive mindset to drive change and support resiliency.
• Partner with other line of business but not limited to: Control/Risk Management, MIS and Internal and External Audits along with performing periodic internal quality analysis and control to ensure smooth and effective functioning of the business. 

Required Qualifications, Skills and Capabilities:

• Knowledge of custody cash operation services, Swift messages MT202, MT103, MT210, MT304, MT321, MT199, MT192, MT292, MT599.
• Being flexible to manage tight deadlines, remain organized and balance priorities.
• Strong analytical and problem solving skills, take initiative to drive change & controls.
• Support a changing business landscape with understanding of program/project risk.
• Excellent verbal and written communication skills, proficiency in MS excel and ability to clearly storyboard using MS PowerPoint. 
• Be proactive to ensure “Best in Class” results for all clients.
• Bachelor's Degree or equivalent with 3-4 years of experience.

Preferred Qualifications, Skills and Capabilities:

• Strong financial markets product knowledge and understanding of the payment transaction lifecycle.
• Subject matter expertise in cash operations. 
• Working knowledge and experience on Xceptor, Tableau and Alteryx.
• Prior experience managing staff; be a self-starter with an ability to learn and transfer knowledge.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.