Patient Engagement & Recruitment Specialist

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

BMS Hyderabad is an integrated global hub where our work is focused on helping patients prevail over serious diseases by building sustainable & innovation solutions. This important science, technology & innovation center will support a range of technology & drug development activities that will help us usher in the next wave of innovation.

The PER Specialist is an important role in the effort to demonstrate value and monitor the effectiveness of our site and patient focused tactics.The PER Specialist is detailed oriented and uses effective communication and problem-solving skills.This role work closely with the Associate Director, Patient Engagement & Recruitment to support the overall business operations and value-added efforts of the PER Team.

Duties/Responsibilities

• Assists with the implementation of the engagement/recruitment plan under the direction of the Associate Director, Patient Engagement & Recruitment (PER).
• Provides ongoing support to the overall business operations and financial management of the team with a focus on performance metrics, fund management and vendor tracking.
• Responsible for collaborating with the PER team in conjunction with protocol-specific recruitment campaigns.  Where needed, ensures the accuracy and functionality of content on Study Connect and partners with relevant business contact and vendors.
• Serves as PER point of contact for tracking of key workflow processes and maintains an ongoing awareness of current state activities in support of our business. May serve as a liaison between PER team and its stakeholders.
• Maintains ongoing awareness of the Study Connect Patient Screener process and responsible for maintaining tracking of ongoing screener updates/revisions from initial notification of clinical trial through completion of recruitment.
• Meets regularly with various members of the PER team to review role-specific content, assess performance, review key performance metrics and take corrective action, when necessary.  Also, serves as a conduit for sharing identified issues and potential mitigation.
• Works closely with PER, Business Insights & Analytics contact, and others as needed to develop an understanding of the metric data available to monitor the effectiveness of various tactics including BMS Study Connect.
• Demonstrates an active interest in potential improvements to our business processes and recommends/supports new opportunities to expand our toolkit.
• Connects regularly with PER team leaders to provide updates, communication of issues and potential mitigation/resolution. Meets regularly with Strategy Implementation Lead for coaching, feedback and overall development plan.
• Participates as a contributor to the ongoing development, maintenance and enhancement of BMS Study Connect by connecting with the broader team to obtain feedback and consider possible process improvements.

Qualifications

• BA/BS preferred with a minimum of min 4-6 years of clinical trial experience with an awareness of recruitment, retention and/or vendor considerations.
• Knowledge and expertise organizing and presenting financial and/or performance data
• Basic knowledge of clinical research budgets including processing, reporting and tracking of vendor payments is a plus.
• Knowledge of ICH/GCP and regulatory guidelines/directives.
• Demonstrated ability to follow direction and work within a dynamic, ever changing matrix team
• Knowledge of the drug development process and basic principles of project planning and budget management.
• Effective communication skills with an interest in presenting to peer group and others.
• Solution-oriented team player who seeks creative ideas and willingly shares with the team.

#BMSHYD #HYBRID

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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