Package Specialist: SAP Solution Manager

Introduction
In this role, you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world.​ Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

As an Application Package Specialist, you’ll help clients in the selection, implementation, and production support of application packaged solutions. You’ll gain in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment. Join us and start your path as a key player to achieve client expected business results and become the expert you want to be.

Your Role and Responsibilities

• IBM Global Business Services (GBS) helps our clients fundamentally redesign experiences to create new sources of value, digitally reinvent their operations for great efficiency and transform their entire enterprises through cognitive. We invite you to consider joining IBM’s global reach, outcome-focused methodologies, domain skills and deep industry expertise that are helping transform the way we live and work. IBM’s state-of-the-art Client Innovation Centre (CIC) opened in Nova Scotia in March 2013 and is the first of its kind in Canada. The Centre weaves together IBM’s business insights and industry-leading software portfolio and is ideally suited for any client that needs flexible access to emerging or niche skills that may not be cost effective to grow internally. In addition, our focus on our team is unparalleled as demonstrated by the following:
• The CIC NS is one of IBM’s highest performing delivery centres worldwide – for retention, client satisfaction and utilization. Our employees are empowered to stay and grow within IBM.
• We are very focused on continuous skill development – staff training is our third largest annual Centre investment. Employees are immersed in a culture of learning and constant growth.
• Investment in key partnership with universities, government and private sector groups which has resulted in IBM having a key influencing role in Nova Scotia’s ICT industry, especially in talent development.

Your Role and Responsibilities : As the leading supplier of SAP software solutions to a rapidly growing list of major North American corporations, we are proud of our talented team, our respected reputation, and our outstanding results.
This opportunity is for an individual who has solid experience working with SAP Solution Manager, as a team lead. The successful candidate must have experience in design of the strategy, implementing and then managing an SAP Solution Manager environment.
Responsibilities for the position include:

• Working with a multi-disciplinary team involved in the implementation of the latest release of S/4HANA, utilizing SAP Solution Manager
• Planning for delivery of specific project deliverables within the high level timeline for the project
• Managing or executing specific project deliverables and scope to ensure project schedules & timelines are respected.
• Responsible for overall SAP Solution Manager strategy and implementation timelines
• Articulating proposed solutions in business terms and demonstrate solution effectiveness in meeting business needs.
• Translating the business requirements into comprehensive deliverables and estimate the work effort required to complete them.
• Experience managing the SAP Solution Manager solution for the most current release
• Assessment of business and application requirements
• Communicating in a team environment with clients and colleagues
• Providing support for deployment and sustainment as necessary
• Experience with ChaRM, Test Suite, Activate, Retrofit and CBTA.
• Experience with Focused Build, Focused Run.
• Experience with Technical Monitoring setup and deep troubleshooting skills.

Required Technical and Professional Expertise

• At least 12+ years experience in projects where responsibility for SAP Solution Manager
• Experienced with the most recent release of SAP Solution Manager
• Experience with all components of SAP Solution Manager (ChaRM, ITSM, Monitoring, Business process repository etc.)
• Minimum 7 years SAP implementation experience – 2 full project lifecycles

Preferred Technical and Professional Expertise

• Appropriate SAP Certification
• Strong familiarity with SAP implementation methodologies, especially Activate
• Familiarity of how SAP Solution Manage can be used in Agile projects and/or DevOps (required integrations etc.)