Outsourced Solutions and Managed Services Manager 1, Solutions Architect

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Outsourced Solutions and Managed Services Director, Solutions Architect

Catamaran is our suite of Outsourced Solutions in our RS Consulting business that brings superior skills, access to leadership and the ability to manage and integrate our client's back-office outsourcing needs to accelerate their businesses.

We are seeking a client-facing Pre-Sales  Solutions Architect who will work with our internal teams to developing integrating solutions for our clients. As a Pre-sales Solutions Architect at RSM, you will play a pivotal role in driving the firm's technology strategy and delivering innovative solutions to our clients in the tax, audit, and consulting space. You will collaborate closely with our clients, internal teams, and technology partners to design, develop, and implement robust technology solutions that address complex business challenges.

The Pre-sales Solutions Architect leads the process of developing product and service solutions that aligns client’s needs for cost, systems, data, and process optimization. The individual facilitates the construct, analysis and design of the solution based on specific priorities identified, given the client current situation.

The Pre-sales Solutions Architect interacts with the teams that directly support bid governance, pricing, technology enablement..

The team is involved with the sales cycle at the time of inception and involved in the development of solution components. They are expected to work with a broad range of technologies and own the product solutions blueprint from inception to handoff to service delivery.

Design, develop, and implement scalable and secure technology solutions that meet the specific needs of our clients in the tax, audit, and consulting domains.

Collaborate with business analysts, developers, and project managers to ensure that solutions are delivered on time, within budget, and to the highest quality standards.

The Lead Solutions Architect collaborates with several different teams, which will include all other functions of the Architecture team to determine which technologies to use, which processes need to be developed, the services to be delivered, the resources required and then provide the Commercial team with these inputs.   All designs must comply with the Enterprise and Security Architecture guidelines.

Responsibilities:

• Stay up-to-date with industry best practices and emerging technologies.
• Prepare proposals and assist Sales with client presentations.
• Participate in RFI/RFP responses that require new vendor products and help select the vendor product/solution that best aligns with project goals.
• Works with the Commercial Pursuit team to provides inputs to the pricing model.
• Collaborates with Bid governance, operational leadership, and industry partners to build solutions that delivers business value quickly and efficiently while also supporting client goals.
• Documents and communicates risks of the solution including dependencies on external agencies.
• Work with the Services Architect to ensure the solution design can be delivered before pricing and client engagement.
• Evaluate technologies for specific services and products and understand the value from a client standpoint. The individual will facilitate the research, evaluation, and selection of solutions for specific sub-process while following the Enterprise, Security and Data guidelines to make sure enterprise integration is considered.
• Research build or buy options and make recommendations to leadership on which direction will provide the most value.
• Create, maintain, and communicate solution architecture documents and design directives with business and IT leaders for buy in and sign-off.
• Document and communicate immediate and long-term technical risks to the product direction including dependencies on external systems.
• Collaborates with other Solutions Architects and maintains documentations for solution architecture patterns that can be leveraged across multiple products and platforms.
• Collects relevant data for benchmarking.
• Participate with teams in activities ranging from strategic planning to operational reviews with a focus on the client needs. Provide input for managing lifecycles and roadmaps of the individual business programs.
• Support innovation efforts and identify technology and solution roadmaps to improve capabilities.

Qualifications:

EDUCATION/CERTIFICATIONS

• Bachelor's degree or equivalent experience required.
• Prior experience of build solutions in the respective domains
• 8+ years of experience in technology architecture and solution design.
• 10+ years of solution development and client  experience required.
• Strong understanding of cloud computing platforms (e.g., Azure).
• Experience with enterprise architecture frameworks.
• Certifications in cloud computing (e.g. Azure Certified Solutions Architect).
• Experience with data analytics and business intelligence tools.
• Familiarity with regulatory compliance requirements (e.g. GDPR; GDCA, etc).

TECHNICAL/SOFT SKILLS

• Excellent communication skills with a high degree of comfort speaking with clients, leadership and project team members required.
• Working knowledge of hardware, software, AI, RPA tools and methodologies required
• Knowledge and understanding of SDLC, Software Architecture patterns and API programming required.
• Working knowledge of software development tools and methodologies required
• Must be a self-starter and have the analytical skills required for the job.

EXPERIENCE

• Experience in Public Accounting  industry or a part of large managed services organization.
• Prior experience in a similar role for implementing solutions for global managed services clients leveraging multiple technologies and  platforms as required.
• Demonstrated ability to learn quickly and adapt to new technologies required.

LEADERSHIP SKILLS

• Must be a confident leader in influencing the solution strategy with Clients.
• Provide technical guidance and mentorship to junior team members.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.