OTC / Customer Billing Analyst

Job Description

• End to End knowledge of OTC, Billing Expertise, Credit Rebill & Dispute Management
• Create Invoices and distribution to Client as well uploads in Third Party Portals
• Timely rollout of Monthly Invoices in close coordination with Order Management, Inventory, Customer Support Team
• Cross check Orders and Invoices against contracted terms to ensure billing consistency from contract signing to invoicing with monthly quality check.
• Expertise in Dispute Handling
• Accuracy check and corrective actions on error analysis
• Create and maintain process documentation for Billing Processes, adherarance to SOX & Internal Controls
• Supports process improvement initiatives

Skill Set:

• Expertise on Core AR Knowledge with Strong Analytical Skills
• Ability to work in a high pressured, fast moving, and challenging environment
• Ability to work effectively under time critical deadlines
• Ability to analyze issues, apply or seek resources to help achieve a workable solution
• Organized & Detail Oriented
• Maintain high level of confidentiality and professionalism

Requirement & Qualification:

• Minimum 1-3 years of experience in Customer Invoicing
• Working in US Shift timings (6.30pm to 3.30am)
• B. Com/BBA/MBA/M. Com
• Good Communication Skills (Verbal & Written)
• Distinctive Customer Orientation and Interact Courteously with Customers
• Desired work experience in Oracle, BAAN, Get Paid ,Sales Force,
• Working Experience in Shared Services/BPO/F&A