Order to Cash-Specialist

The Order to Cash specialist supports the Accounts Receivable processes of assigned businesses ensuring quality, timeliness and effectiveness. 
Primary responsibility will be to allocate payments received via various payment methods.   This involves reconciliation of payment, investigation of unapplied receipts, and coordination with customers and local and regional centers for accurate remit/application.  The ideal candidate will have a general knowledge of both surgical and vision care operations, SAP, keen attention to detail, strong written and verbal skills and a strong desire to learn.

• Bank Wire transfer verification – ensure the amount that posts in SAP via an automated job matches the bank totals
• Direct Debit verification – ensure the amount that posts in SAP via an automated job matches the bank totals and receive the Direct Debit application from Customer and perform verification.
• Other Payment postings – ensure all kind of customer ( Cash, Wire, etc)   payments are posted per the remit
• Create and approve payment runs for Alcon initiated payments and refunds
• Run and monitor BOTs effectiveness, suggesting improvements when required
• Ad hoc reporting and research activities and Monthly KPI report
• Processing offset requests from the Analysts and customers
• Timely communication with regional & local AR teams/business function as required
• Clear and customer oriented communication with Alcon customers and regional teams in order to reconcile payment

Application questions/issues

• Reversal and resetting requests received from the Analysts
• Daily reconciliation of  the bank clearing accounts (Research and resolution of recon out of balance)
• Ensure all activities are performed in a compliant way that supports RCM controls
• Provide audit support through data/documentation gathering

Ideal Background (State the minimum and desirable education and experience level)

Education

Minimum: University degree, preferably Bachelor of Accounting /Commerce

Key Requirements/Minimum Qualifications:                                    

Minimum: 1-3 years of relevant experience with an outsourcing or financial service organization. Experience supporting shared service functions preferred but not required.

Languages:

Required: Local language (Written& Spoken)

                  English (written and spoken)

Specific Professional Competencies: Indicate any other soft/technical/professional knowledge and skills requirements

• Ability to work in strict deadlines
• Positive attitude with a focus on continuous process improvement
• SOX knowledge and clarity about accounting internal controls/audit
• Excellent MS Office skills and SAP knowledge is a must

Work hours: 4 PM to 1 AM IST

Relocation assistance: Yes

Employment Scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly.

If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.