Order Processing Specialist II

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeAt Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Responsibilities may include the following and other duties may be assigned:

• Attend training sessions and develop self-capabilities on an ongoing basis

  
  

• Customer satisfaction to recognize timelines and qualities in published output

  
  

• Timely and high-quality completion of cases, according to established objectives

  
  

• Support internal systems, methods and procedures to maintain compliance

  
  

• Understanding of client KPI & CPI requirements

  
  

• Ensures all records and documents maintained as per organizational requirements

  
  

• Leave management policy

  
  

• Importance of login hours and schedule adherence

  
  

• Contribution in ideas of process improvement

  
  

Required Knowledge and Experience:

• Bachelor's or Master's Degree

  
  

• Minimium 1-3 years of experience in BPO/ITES industry

  
  

Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here