Job Title: Oracle DevOps Fusion OTC-OM Lead
Location: Bangalore
Experience: 12+ years
Job Description:
We are seeking an experienced Oracle DevOps Fusion Order to Cash (O2C) OM Functional Consultant to join our dynamic team. The ideal candidate will have a deep understanding of Orderto Cashcycle focused within Order Management includingOrder Orchestration, Master data management for Customers/Items, Pricing, Order fulfilment/shipment transactions, Transfer order & Month end close processes with avery good understanding of DevOps methodologies.
Key Responsibilities:
Lead the development and support of Fusion OTC-OM processes and solutions.
Collaborate with cross-functional teams to enhance system performance and reliability.
Implement DevOps practices to streamline development, testing, and deployment processes.
Monitor and optimize system performance, ensuring high availability and minimal downtime as part of Post go live Operational Support
Stay updated with the latest Fusion technologies and DevOps tools to drive continuous improvement.
Provide guidance and mentorship to junior team members.
Manage project timelines and stakeholder expectations effectively.
Conduct system configurations, testing, and user training as needed
Manage functional/technical team within Value Stream
Oracle DevOps Organization is supporting multiple Oracle Fusion Instances within JCI. Oracle DevOps Fusion O2C-OM Lead will be single point of contact (SPOC) for this functional ValueStream for all development and support related activities.
Analyze Oracle Fusion Enhancements/Change Requests and Support activities
Work planning and prioritization for approved backlogs within the Value stream reviewing with BPO/GPOs, Delivery Leads & Solution Architects.
Capacity planning of resources based on approved backlogs for enhancements and support tickets to meet deliverable timelines provided to business stakeholders
Coordinate with other Value Stream Leads within Fusion DevOps, Delivery and Support Leads for other Edge applications to address any integration issues between OM and other Values streams/integration areas on a timely manner
Scheduling, Reviews and approvals for production deployments working with Global Deployment/Release leaders
Optimize and effectively manage Enhancements and support ticket backlog within the Value Stream reviewing with the team
Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible
Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams
Share Value stream level reporting with KPIs for the Value stream with Global and Regional DevOps Leaders
Required Skills:
Bachelor ‘s degree in engineering or Information Systems or equivalent
12+ years of overall experience within Oracle Fusion and Oracle EBS ERPs
Proven track record in Order Management, Extensions, Orchestration, Pricing space within Oracle Fusion ERP
Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives mainly within Order Management, Extensions, Orchestration, Pricing areas
Hands on experience within Oracle Fusion ERP
Ability to communicate with technical teams as well as Business audience
This position requires exceptional collaboration, teamwork, influence and relationship building skills at all levels with internal and external parties in addition to Johnson Controls key values: Integrity, teamwork, excellence, Customer focus and Accountability
Excellent Customer facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multitasking skills
Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment
Preferred Skills:
Oracle Cloud certifications.
Experience with Agile methodologies.
Knowledge of additional Oracle modules.