Ops Efficiency Analyst

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Operations Efficiency Analyst

Principle Responsibilities:

• Participate in regional meetings and escalate any issues/Challenges in a timely manner and propose solutions where required
• Successful delivery of considerable optimization & efficiency gain project undertaken
• Support & drive increasing operational efficiency and resilience of Global Private Banking central functions as well as Global Private Banking wide direct and indirect cost.
• Provide accurate and timely MI.
• Ensure all processed MI's/region specific tasks and reports are accurate and shared as per agreed timelines.
• Observe/Analyze MI Areas of improvement and suggest corrective action whenever applicable.
• Ensure timely escalation of all delays/challenges and proactively look for resolution to minimize any negative impact.
• Ensure that stakeholder expectations are met with highest level of professionalism and value led exceptional service.