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Operations Manager

Today 2025/06/22
Other Business Support Services
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Job Description


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"



Job Description

Roles and Responsibilities 


  • The Operations Manager is responsible for planning, organizing, directing and
    coordinating management activities of the operations in conjunction with the
    General Manager.
  • Handle day-to-day operations-related tasks
  • Play a active role in positioning of the hotel.
  • Contribute effectively to guest experiences, manage all guest responses,
    organize guest meet ups, work with line team members to develop guest
    experiences, make operations smoother and easier.
  • Identify, analyze and support the improvement of existing business processes to optimize performance
  • Work closely with sales & marketing and Revenue teams to enhance and
    optimize the over all performance of the hotel.
  • Execute related ad-hoc tasks

Qualifications

  • Degree in Hospitality & Hotel Management/MBA in Hospitality Management.
  • Must have prior experience in a management role.
  • Experience in profit and loss responsibility
  • Excellent verbal and written communication skills

Additional Information

 What is in it for you:


  • Employee benefit card offering discounted rates at Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to contribute to the community and make a difference through our
    Corporate Social Responsibility and Environmental, Social, and Governance
    (ESG) activities

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.



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