About the Role:
The Operations Manager is responsible for overseeing and optimizing the daily operations of the company to ensure efficiency, productivity, and cost-effectiveness. The role involves coordinating with various departments, ensuring smooth workflows, monitoring performance, and driving process improvements to meet organizational goals.
The charter will include of:
Ability to think quantitatively and qualitatively about business problems and come up with innovative solutions to improve the metrics
Working cross-functionally with key stakeholders like Business, Sales Ops, Product, Analytics to identify critical business needle movers
End to end ownership of projects from problem identification to execution at BAU
Collaborate with cross-functional internal/external partners and customers to identify problems and prioritize between multiple projects
Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
Ideal Persona:
2-4 years of experience in operations management or a similar role
Strong leadership and team management skills.
Excellent problem-solving abilities and analytical thinking.
Advanced excel skills. SQL is a plus
Strong communication, negotiation, and interpersonal skills.
Excellent organizational and time management skills.