Operations Facilitator

Dear Aspirant!

We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make a great addition to our vibrant international team.

Siemens founded the new business unit Siemens Advanta (formerly known as Siemens IoT Services) on April 1, 2019, with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Advanta is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and authoritative specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation - everything out of one hand!

We are looking for: Operations Facilitator,

·Experience working with or in agile teams with good understanding of agile practices. 5-7 years.

·Experience working with agile teams delivering technical solutions.

·You possess excellent communication and people-interaction skills and can rapidly build trust and positively influence others at all levels of the organization.

·You demonstrate a continuous improvement approach - Optimize Operational Processes: Identify bottlenecks and areas for improvement in workflows and implement strategies to improve efficiency.

·You are an effective facilitator for all necessary meetings with the team to generate ideas & solutions that address challenges and roadblocks to accelerating value delivery.

·Ensure all processes are well-documented, and updates are communicated to relevant teams.

·Collect and analyze data on key operational metrics to track performance and identify improvement areas.

·Provide regular reports to management on operational performance, project status, and challenges.

·Act as the first point of contact for operational issues and work with relevant teams to resolve them quickly.

·Address conflicts that may arise between teams or departments related to operations.

·Project management and organizational skills

·Resolve conflict through arbitration, negotiation, reasoned discussion, or escalation.

·Foster Team collaboration and help in resolving conflict manage the escalations for L3

·Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.

·Strong communication and interpersonal skills. Stakeholder liaison between business, DevOps and Release Management.

Use your skills to move the world forward!

·BCA/ MCA / Technical Savvy candidates having minimum 8-12 years in software industry having basic knowledge of Agile and Project Management. Great communication and Operations Facilitators need to ensure that the day-to-day activities of an organization run efficiently, supporting the overall business goals and improving the performance of teams. ITIL preferred.

·Ability to work under pressure and adapt to changing circumstances. Knowledge of JIRA & MYIT.

Make your mark in our exciting world at Siemens.

This role is based in Bangalore, where you’ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come.

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds