Team – Network Management (NM) – Network Performance Management (NPM) – Performance Support Team (PST)
Shift – APAC/EMEA
Network Management is a global function within the Digital & Platform Services (DPS) of CIB. Network Management is responsible for managing JPMorgan’s network of Agent Banks and Financial Market Infrastructures (FMI) to meet JPMorgan’s requirements for cash and securities services for proprietary and client activities in over 100 markets. The network of providers includes banks, sub-custodians, brokers, payment systems, central counterparties, securities depositories and cheque clearing systems.
Network Management has a global presence in key locations to provide market coverage and is comprised of several teams including Network Managers (NM), Network Performance Management (NPM), Network Client Consulting (NCC) and Network Services (NS).
The NPM team is accountable for ensuring that service standards agreed with Agent Banks are adhered to the highest level. Their role is to partner with Operations and the Agent Bank network to ensure optimal service delivery, enhancements and to manage operational risk.
The Performance Support Team (PST) which is part of the Network Performance group looks at Agent Bank & FMI performance rating and is responsible for timely and accurate delivery of all documentation in preparation of Service Reviews conducted on sub-custodians and cash correspondent banks that provide service to operational groups within JPMorgan.
Additionally, PST would be responsible for management of the Agent Service Agreement in Thomas Murray Supplier Select and various MIS reporting.
This role requires:
Below are the high-level requirements:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.