Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda-setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.
Oliver Wyman is now looking to recruit an iProcurement Administrator to join our India office and be part of our IMEA team!
The role is based out of Gurugram.
Job Overview:
We are seeking a highly organized and professional administrator to join the iProcurement team. As the first point of contact for our stakeholders, you will play a crucial role in ensuring efficient day-to-day operations and providing a VIP support & service. This is a dynamic role that requires exceptional customer service skills and the ability to handle a variety of administrative tasks and problem solving. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively.
Key Responsibilities:
Inbox management for Dept mailbox
Respond to mails with a professional demeanor and direct them to the appropriate person or department.
Process invoices through the iProcurement system for multiple departments and project teams across IMEA
Maintain detailed budget tracker with invoice & payment details
Develop strong working relationships with the Finance, iProcurement teams to ensure smooth processing of payments
Support iProcurement Specialist with information & stakeholder management as required
Escalate when payments are held up, by liaising with relevant stakeholders to address roadblocks
Answer, screen, and forward incoming mails and inquiries promptly and professionally to create a positive first impression
Work closely with relevant stakeholders to ensure vendor process has been fulfilled and escalate any roadblocks that may delay contracted payment terms.
Prepare and distribute internal and external communications, ensuring accuracy and professionalism in all written and spoken interactions.
Invoice processing – raising requisitions/PO
Serve as point of contact for escalating employee issues with iProcurement
Act as a liaison between clients and relevant staff members, ensuring smooth communication and addressing client concerns.
Soft Skills:
Attention to detail.
Flexible and goal oriented.
Exceptional written and spoken English, with impeccable grammar and communication skills.
Excellent organizational and multitasking abilities.
Strong interpersonal skills and a confident, professional demeanor.
Ability to work independently and collaboratively within a team environment.
Display proactive thinking and creative problem-solving skills to efficiently handle unexpected situations and find innovative solutions.
Act as first point of contact to troubleshoot basic iProcurement issues for stakeholders & employees
Technical Skills:
Strong proficiency in Word, PowerPoint, Excel, and Outlook.
Knowledge of Oracle systems is a plus
Knowledge of iProcurement or similar payment platform.
Experience Required:
Minimum 3 years' experience in a corporate position.
Experience in financial services, management consultancy, or professional services is a plus
Why join us at Oliver Wyman?
At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!
We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do
We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.
Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.