Observability Architect

Company Description
Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: FIS Global

Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Travel Percentage :

0%

Observability Architect

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About this team:

The Enterprise Monitoring Solutions team at FIS is responsible for providing monitoring and observability solutions that are geared towards prevention of incidents and reduction of MTTR. We work with various business units and technology teams across FIS to deliver end-to-end visibility into the performance, availability and health of our systems and services. We leverage cutting-edge technologies to build scalable and reliable solutions that enable detect problems proactively, faster troubleshooting, root cause analysis and incident resolution.

What you will be doing:

• Define and implement the observability strategy and roadmap for the enterprise, aligned with the business objectives and the IT architecture vision.
• Design and develop observability solutions using industry best practices and standards, such as OpenTelemetry, Prometheus, Grafana, Jaeger, Elastic, etc.
• Provide technical leadership and guidance to the observability engineers and developers, ensuring the quality and consistency of the observability solutions. This is while executing hands-on and having responsibility for delivery.
• Collaborate with the IT stakeholders, such as application owners, developers, operations, security, and governance teams, to understand their observability needs and requirements, and provide them with the appropriate solutions and tools.
• Evaluate and recommend new and emerging observability technologies and tools, and conduct proof of concepts and pilots to assess their feasibility and value.

What you bring:

• Around 10 years of experience in IT, 5 years of experience in observability, monitoring, or related domains.
• Deep expertise and hands-on experience in observability and monitoring technologies and tools, such as OpenTelemetry, Prometheus, Grafana, Jaeger, Dynatrace, New Relic etc.
• Strong knowledge and experience in cloud-based architecture, especially AWS, Azure, or GCP.
• Evaluate and recommend new and emerging observability technologies and tools, and conduct proof of concepts and pilots to assess their feasibility and value.
• Willing to work in 2pm to 11pm IST Shifts.

Added bonus if you have:

• AWS Solutions Architect certification or Azure Solutions Architect certification would be a definite plus.
• Exposure to financial services technologies and domain knowledge is a plus.
• Knowledge of FIS service and products

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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