Network & Svcs Operation Specialist

Skill required: Network Planning & Engineering - Network Analytics
Designation: Network & Svcs Operation Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Helps transform back office and network operations, reduce time to market and grow revenue, by improving customer experience and capex efficiency, and reducing cost-to-serve Looking for a candidate who has expertise in Networking and has good knowledge on fundamentals of Network, concepts like OSI Model and Protocols This team you will be a part of works on Network Analytics and helps provide operators and enterprises with a deep understanding of the network, enabling smarter, data-driven decisions.
What are we looking for? • Client and Stakeholder Management • Performance Management Skills • Good Communication & Presentation skills • Problem-solving skills • Detail orientation • Analytical & Process Improvements • Agility for quick learning • Results orientation • Prioritization & Assignment of workload • Ability to identify risks and Escalate in a timely manner • In this role you are required to do analysis and solving of increasingly complex problems • Your day to day interactions are with peers within Accenture & other internal stakeholders • You are likely to have some interaction with clients and/or Accenture management • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments • Decisions that are made by you impact your own work and may impact the work of others • In this role you would need oversee a small work effort and/or team • Please note that this role may require you to work in rotational shifts. • Performance Management of the team is the key responsibility on this role to identify and resolve performance related issues. • Reporting of daily, weekly, and monthly performance to key stakeholders including the clients • Reporting employee related issues to key stakeholders including the HR Reps post a discussion with Operations manager / supervisors. • Ensuring key deliverables / Metrics are met on a daily, Weekly & Monthly basis. All issues impacting deliverables are highlighted to Clients and Internal stakeholders. • Review, identify and escalate any risks to the business from Technology, People, Process & Performa
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shiftsAny Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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