Network Engineer

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

• Network Engineer will be responsible for deploying Network Solutions for our Customers basis proposed Engineering Design (Ciena and/or third party) and services to meet the customer’s network requirements.
• The ideal candidate will support the Project Lead, Sales Engineering, Account team and PLM on delivering project for our high profile Customers in a specified region.
• To accomplish this, you bring thoughtful knowledge to our clients and will convey a keen understanding of Ciena’s complete value solutions across products and services, delivery, support, quality and expertise. In addition, you will help navigate the comprehensive challenges involved in the design and implementation of complex next generation networks. 
• Prime interface with Customer organization for all technical communications, queries escalations and reviews.
• Support pre-sales activities, act as subject matter expertise and provide inputs on field requirements, experiences and contribute to Customer proposals and RFP responses, as required.
• Interface with the stakeholders within Ciena with Franchise Leaders, Program Managers, Ciena Operations teams, Field Operations, Sales and System Engineers and Service Delivery Groups to ensure delivery of project deliverables.

The Must Haves:

• A technical degree in related fields is preferred, or an equivalent combination of education and experience.
• Hands on Subsea networks deployments, working understanding of subsea OLS design and parameters that impacts the performance
• Experience of Deploying, Managing and Troubleshooting complex DWDM Optical Networks and resolving technical problems encountered during the deployment of green field networks and upgrades in existing networks.
• Experience of DWDM/CWDM Channel Addition, Node Insertions, Traffic Migrations, and HW/SW Upgrades.
• Hands on experience on testing tools like OSA, SDH Analyzer, Ethernet tester.
• Experience of creating and executing of complex MOPs for green field network and In-Service upgrades.
• Ability to understand and create Network Design and Handover documents.
• Possess a minimum of 10 years of Telecommunications-related industry operational experience and/or implementing projects within those markets.
• Possess a minimum of 8 years in a Technical lead role  and/or participation in medium to large-scale projects deployment
• Proficiency with various software applications including Microsoft Office (Word, PowerPoint and Excel).

Assets :

• Subsea deployment experience is a strong plus.
• On Field experience is a definite advantage
• Team player, organized, self-motivated, and capable of independent work.
• Strong communication skills: written and in formal presentations.
• A confident decision maker, Demonstrated sense of quick and good judgment, with sensitivity to customer demands and project timelines
• Self motivated and self driven take Initiative within assigned responsibilities
• Multitasking: able to manage many aspects of the account(s) simultaneously.
• Strong customer interface skills and ability to work with all levels of customer operations including senior management.
• History of working in a matrix management environment.
• Ability to learn and grasp technical concepts in fiber optic or high-speed data communications.
• Strong understanding of Ciena’s products and technologies a plus

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.