Network Engineer

Sutherland is a global leader in driving business and digital transformation, and exceptional experiences along the entire journey of our client’s engagement with their customers.  With over 35 years of experience, we combine deep domain expertise and extensive knowledge in proven optimization with both proprietary and partnered tools and platforms to drive growth, efficiency, and productivity across organizations.  
  
Sutherland brings together our people, processes, products and platforms across cognitive artificial intelligence (AI), intelligent automation, advance analytics and digital services to create unique solutions for the industries that we service. The core values of remaining agile, outside-the-box thinking, uncompromising integrity and flawless execution are key pillars of the company.  
  
We serve marque brands across Healthcare, Insurance, Banking and Financial Services, Communications, Media and Entertainment, Technology, Travel and Logistics and Retail.  Sutherland has 212 unique and independent inventions associated with several patent grants in critical technologies in the US and UK.  Leveraging this IP and combining it with our platforms, domain expertise, engineering and digital expertise and collaborative partnerships, we are a team of 40,000 delivering tailored services and solutions driving tangible results at scale for our clients. 

Roles & Responsibilities:

We are looking for a Network Engineer to develop and support a complex networking infrastructure critical to the company's operation. This position will develop technical solutions to complex problems requiring the regular use of ingenuity and creativity.

• Maintain, test, and monitor complex local area and wide area network designs encompassing multiple technologies using established procedures and tools.
• Diagnose network issues and provide problem resolution promptly.
• Develop and maintain all network components and system configurations.
• Design, install, and support networking systems and operations.
• Troubleshoot network performance issues.
• Analyse system errors or failures and work to resolve issues. Escalate as necessary to maximize system availability.
• Provide technical support to peers and guidance to users.
• Evaluate new network technologies and make recommendations regarding the integration of relevant technologies into the existing network. Recommend upgrades, patches, and new applications or equipment.
• Maintain knowledge of emerging technologies and enhanced applications.
• Create and maintain network systems documentation and asset management information.
• Should be able to maintain and create network (vpn, vpc, firewall etc) in cloud such as AWS/GCP/Azure/Oracle Cloud

Qualifications:

•  8-10 years of networking systems experience is required.
• Network experience with cloud AWS / GCP /Azure / Oracle Cloud
• Expert level experience with NGFW like Palo Alto, and Checkpoint.
• On-call support when required.
• Experience with Cisco products and support services and procedures is essential; Cisco certifications are preferred, but not required.
• Experience with F5 LTM & ASM.
• Expert level experience in DHCP, DNS, NetScaler.
• Expert level experience on Network devices CISCO, F5, Nexus etc…
• Expert level experience with routing protocols (EIGRP, OSPF, BGP, DMVPN, IPSEC VPN).
• Expert level experience with L2 technologies (NetScaler, VPC, VTP, STP, port channels)
• Hands-on technical experience in designing, implementing, and supporting network-related activities in AWS /Azure / Oracle, including but not limited to VPCs, Firewall, IDP, Transit GW, ELBs, VPN, Direct Connect etc., along with deployment automation.
• Good to have experience with automation tools like Terraform/Ansible/Python and GitHub
• Experience on monitoring tools like Orion
• Must be able to work flexible hours on-site and remotely.
• Must be able to work in a complex, dynamic team environment with minimal supervision and possess good organizational skills.
• Strong interpersonal skills are needed to work well with a talented team of infrastructure support personnel and application developers.
• Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the company in an articulate, professional manner.
• Ability to organize, prioritize and handle multiple assignments on a daily basis.
• Bachelor's degree or equivalent required.

Any Graduate

All your information will be kept confidential according to EEO guidelines.