Job Description
Description
NetSuite Manager
Pune , India
We’re looking for an experienced NetSuite Manager to lead our NetSuite Center of Excellence and drive operational success across our ERP ecosystem. This role is a key player in shaping strategy, optimizing business processes, and championing industry best practices. You’ll collaborate with colleagues at all levels of the organization and embody our core values—THREAD: Trust, Honesty, Respect, Excellence, Accountability, and Drive.
The ideal candidate brings broad business function experience, the ability to balance multiple priorities and projects, and a background as a NetSuite administrator. You’ll lead a team of functional and technical experts while working cross-functionally to improve ERP utilization. While a finance background is preferred, this role extends beyond financial functions—experience in any of the following roles will set you up for success: operations, supply chain, change management, business analysis, NetSuite consulting, project management, or IT leadership
If you’re naturally curious, eager to learn, and thrive on solving complex challenges, we’d love to hear from you.
Essential Responsibilities
NetSuite Administration
- Manage day-to-day NetSuite operations, including user support, troubleshooting, and resolving issues
- Serve as the go-to subject matter expert for all NetSuite-related inquiries and support needs
- Facilitate comprehensive application security in accordance with ISO27001 and TISAX guidelines
- Supervise the day-to-day operations of the NetSuite system, ensuring optimal functionality and consistent reliability
System Optimization
- Facilitate and manage SOX compliance controls within NetSuite, overseeing the entire Software Development Life Cycle to ensure effective project execution and system enhancements.
- Act as a player-coach by actively engaging in SDLC activities, particularly requirements gathering, user acceptance testing (UAT), and change management
Strategic Planning and Execution
- Own NetSuite-related projects, managing them from start to finish to ensure successful outcomes
- Define and shape the strategic direction of the ERP landscape, crafting scalable and innovative solutions that align with business goals
- Stay updated on NetSuite's latest features, trends, and developments to recommend future enhancements
- Drive momentum and execution of system enhancements with cross-functional teams, building a culture of accountability, excellence, and sustained momentum
Team Management
- Supervise functional and technical personnel, both internal and external, involved in the development of new applications, integrations and/or maintenance and operations of existing applications technology systems
- Lead the NetSuite Center of Excellence, driving increased productivity, collaboration, and application use
- Drive NetSuite use and knowledge by developing and leading organizational training initiatives
Experience and Skills:
- 5+ years of relevant NetSuite experience; one or more NetSuite certifications
- High level of business acumen, particularly in finance, warehousing, inventory management, A/R and A/P, and intercompany management
- 3+ years of business analysis, project management, and/or change management experience
- Solution-oriented and strong critical thinking and analytical skills
- Ability to work both independently and as part of a team
- Experience engaging and influencing senior business executives. Strong ability to translate business objectives into solutions and influence senior leadership to drive best practice process development.
- Proven track record of delivering value autonomously with much ambiguity and effectively prioritizing complex projects and requirements
- Excellent written and oral communication skills, including the ability to speak and write about technical issues for both technical and non-technical audiences in English
- Operates with a high level of professionalism and integrity, including dealing with confidential information
Desired SoftwareExperience:
- NetSuite
- Jira
- Microsoft Suite
- Boomi
- Avalara
- DocuPeak
- Tableau
- Lucid Chart