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Job Description

About PayU
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 
As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 
Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here 
About the Role: CRM Assistant Manager
Responsibilities:
· Verify Customer Personas: Assist in verifying and updating customer personas to ensure they accurately reflect our target audience.
· Conduct Customer Interviews: Engage with customers through interviews to gain deeper insights into their needs, preferences, and behaviors.
· Concept Card Verification: Work with the marketing team to verify different concept cards with customers, gathering feedback and insights to refine our marketing strategies.
· Consumer Identification/ Calling: Working with internal teams to identify current and potential customers to conduct this on scale
· Crafting marketing communication: Working with Marketing team to marry customer learnings and business learnings and craft a marketing communication

Requirements:


  • · Verify Customer Personas: Assist in verifying and updating customer personas to ensure they accurately reflect our target audience.
  • · Conduct Customer Interviews: Engage with customers through interviews to gain deeper insights into their needs, preferences, and behaviors.
  • · Concept Card Verification: Work with the marketing team to verify different concept cards with customers, gathering feedback and insights to refine our marketing strategies.

What we offer:


  • 1. A positive, get-things-done workplace with an opportunity to influence a brand’s growth story in its early stages.
  • 2. A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this).
  • 3. An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
  • 4. Gain hands on experience in a dynamic marketing environment
  • 5. Mentorship and guidance from an experienced Marketing team

About us:


  • At PayU, we are a global fintech investor, and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.in | www.lazypay.in | www.paysense.in


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