_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
Control-M administration experience as Level 3 level for complex infrastructure and environment.
Handled Priority 1 and critical issues related to Control-M.
Knowledge on integrations using plugins and API based connections with other infrastructure services.
Setup and maintain high availability of the Control-M environment of a large infrastructure environment.
Ability to maintain, upgrade and patch the Control-M environment and suggest recommendation for value addition.
Document technical solutions and build SOPs.
Knowledge on Linux, Unix and Windows environment is mandatory.
Should have Excellent communication and interpersonal skills; helps contribute to timely completion of project deliverables well short of schedule
Rich exposure in automation & programming through UNIX shell scripting, Python or any other scripting language is added advantage
Analytical skill to understand user requirements, procedures, and problems to automate processing or to improve existing job flows and schedules systems
Ability to schedule jobs, monitor and correct the issues related to backups, applications, file transfers, etc.
Knowledge on ITIL and Certification preferred.
Knowledge on ITSM tool
Very good understanding of ITIL V3 Fundamentals
Good foundation of networking concepts
Nice to have: Knowledge & experience working with different automation tooling like Airflow, within IT Operations
Very good communication & coordination skills
Very good team player
Very good analytical thinking and problem-solving abilities
Self-driven, committed, process Oriented and able to handle challenging situations
Open to take-up additional responsibilities as and when needed
India:
_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
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