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Job Description

About _VOIS

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.


 Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.


 Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.




About _VOIS India

In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.




Job Role & Responsibilities

Operations Responsibilities -
L2 Responsibilities – 


  • Monitoring: Ensuring the health and performance of K2View clusters, monitoring resource usage, and identifying bottlenecks.
  • Configuration: Managing K2View configurations, including node settings, topic configurations, and security settings.
  • Troubleshooting: Diagnosing and resolving issues with K2View clusters, such as network problems, lags, node crash.
  • Security: Implementing and maintaining K2View security measures, including authentication, authorization, encryption, and access controls.
  • Upgrades and Patching: Planning and executing K2View upgrades, applying patches, and ensuring compatibility with existing systems.
  • Automation: Developing scripts or using automation tools to streamline K2View administration tasks and improve efficiency.
  • Documentation: Documenting K2View configurations, procedures, troubleshooting steps, and best practices for internal knowledge sharing.
  • Collaboration: Collaborating with other teams such as development, infrastructure, interacting teams and security teams to ensure smooth operation and integration of K2View-Kafka and K2View-other systems,

L3 Responsibilities – 


  • Architecture Design: Designing and implementing K2View solutions, including cluster sizing, network topology, and integration with other systems.
  • Performance Tuning: Optimizing K2View cluster performance through tuning parameters, adjusting configurations, and scaling resources.
  • Performance Optimization: Conducting in-depth performance analysis, identifying bottlenecks, and implementing advanced optimizations for K2View clusters.
  • Capacity Planning: Forecasting resource requirements, planning capacity upgrades, and scaling K2View clusters to meet growing demands.
  • Backup and Recovery: Implementing backup strategies and procedures for K2View data and ensuring disaster recovery plans are in place.
  • Disaster Recovery Planning: Developing comprehensive disaster recovery plans for K2View, including backup strategies, failover procedures, and data recovery processes.
  • Advanced Troubleshooting: Resolving complex issues and incidents related to K2View such as data corruption, cluster rebalancing, and cross-datacenter replication problems.
  • Security Architecture: Designing and implementing robust security architectures for K2View including fine-grained access controls, encryption, and compliance with regulatory requirements.
  • High Availability: Ensuring high availability of K2View clusters through fault-tolerant configurations, redundant deployments, and active-passive or active-active architectures.
  • Automation and Tooling: Developing automation scripts, tools, and monitoring solutions to streamline K2View administration tasks, enhance visibility, and automate routine operations.
  • Performance Benchmarking: Conducting performance benchmarking tests with the help of Test team, comparing different K2View configurations, and recommending optimizations based on benchmark results.
  • Technical Leadership: Providing technical leadership and guidance to junior administrators, collaborating with cross-functional teams, and driving continuous improvement initiatives for K2View infrastructure and operations.
  • ll the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.


_VOIS Equal Opportunity Employer Commitment

India:


_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.


 As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.


 By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!


Apply now, and we’ll be in touch!




What's in it for you

We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.





Job Details

Job Location
Pune India
Company Industry
Other Business Support Services
Company Type
Unspecified
Employment Type
Unspecified
Monthly Salary Range
Unspecified
Number of Vacancies
Unspecified

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