Manager, Travel & Operations

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader.

We are looking for an experienced Manager, Travel & Operations to join our Travel team. Reporting to the Director, Global Travel & Events, you'll be responsible for:

• Oversee daily company travel for employees, including airline tickets, hotels, and transportation for various activities like customer meetings, quarterly business reviews, sales conferences, and marketing events.
• Lead a team of 25+ people, organized into 3 shifts covering global time zones. Rotate shifts every three months to ensure round-the-clock, 7-day-a-week coverage.
• Ensure quality, cost-effective travel adhering to Zscaler's Travel policy.
• Ensure all travel requests via ServiceNow are promptly addressed, booked and saved in SharePoint.
• Work with the Director of Global and Events to enhance employee travel experiences.
• Drive continuous improvement in processes to increase department efficiency, reduce risks, and cut costs.
• Ensure systems and controls are in place as per procedure manuals, meeting established timelines.
• Develop team members through orientation, training, objective setting, and, while building morale and maintaining discipline.

What We're Looking for (Minimum Qualifications)

• Master in Commerce, Bachelor of Commerce, Master In business Management
• Minimum 10 years of experience in Travel, Hospitality Industry, Tourism
• Minimum 5 years experience as a Manager in a reputed organization

What Will Make You Stand Out (Preferred Qualification):

• Ability to work with all levels of management
• Excellent managerial skill to maintain very comfortable environment within the team

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Parental leave options
• In-office perks, and more!

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By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.