Manager Software Quality - C#

Software Quality Engineering Manager (C#) 

Responsibilities:

• Guides the planning, creation and execution of automated tests using a test automation tool including, but not limited to, Selenium, WebDriver, SoapUI, JUnit, and C# based homegrown test frameworks. Understands the concepts behind and when and why to do automation.
• Has demonstrated lead capabilities: lead a team(s) successfully, works well with other departments – Dev/PM/PdM, etc. Contributes to the development of other team members. Has demonstrated planning and resource scheduling skills. Facilitates troubleshooting and solves problems.
• Experience working closely with engineering team and support them by conducting early stage testing on dev branches.
• Vendor management experience, working with on- and off-shore resources/vendors to ensure that the Third Party Provider(s) are being held accountable for their deliverables.
• Participates fully in sprint planning review meetings, ensure acceptance criteria is clear, precise and testable.
• Review entrance and exit criteria for appropriate testing cycles. Analyze and ensure requirements/User Story acceptance criteria are acceptable for test case creation.
• Review and executes manual and automated test cases, as well as performs back end data validation where it is applicable.
• Tracks test progress and results in test management tools like Jira, HP ALM and Tableau.
• Ensures highly complex testing on projects utilizing Practice Area guidelines. Such as, understanding API/Web Services testing and understanding when to write test harnesses using web services technologies and is able to disseminate this information to team members.
• Leads, plans, schedules and implements testing for projects, defines test objectives, writes scripts (manual and automated). Formulates test plans including systems analysis, risk analysis, dependency analysis, writing and plotting test strategies, and determines how to report defects (pre/post- production).
• Investigates and reports project issues by communicating and working with various departments including: Development, Product, Project Management, Systems and Application support groups, as well as other project teams.
• Provides coaching, training and mentoring to Software Quality Engineers
• Understanding of CI/CD approach and QE effort needed to support it
• Identifies opportunities, then leads the roll out of inventive tech ideas and implements solutions with other projects teams, the SQE department, as well as other departments.
• Other duties as assigned.

Qualifications

EDUCATION and/or EXPERIENCE

Bachelor’s degree in Computer related field preferred with five (5) to eight (8) years experience and/or equivalent work experience. Experience leading and mentoring multiple teams and projects required; or equivalent education and experience to successfully perform the essential duties of the job.

KNOWLEDGE, SKILLS AND ABILITIES

• Expert experience or knowledge required in the following: SQE process, SQE documentation, Agile development methodology, and testing
• Intermediate experience or knowledge required in: C#, AWS, Microsoft tech stack
• Understanding of Coding Fundamentals (variable declaration, program flow, functions, error handling, etc)
• Understanding of Web Services (SOAP, REST)
• Understanding of Microservice architecture
• Proficient with automated testing tools (primarily Selenium)
• Strong working understanding and implementation practice of software development life-cycle and testing tools
• Advanced experience using estimation practices related to task durations to meet schedules in an agile software development environment
• Ability to learn and actively seek new skills and knowledge to keep up with the changing technology field, including bringing any new ideas to the SQE department

Work with other project teams to identify dependencies

• Able to research root causes around customer facing incidents
• Organize, implement, and execute defined testing processes within the test team
• Identify, recommend and implement mitigation strategies to keep project work on track
• Track project team progress by utilizing Jira; create pre-release and release templates that include all common user stories and tasks; add additional tasks for iteration planning
• Prepare groups and documentation for project release: App.Support, Release readiness Dashboard, etc.
• Lead deep dives after iteration planning
• Monitor QE work and escalate issues when appropriate
• Ensure status of Jira and HP ALM, etc. are up to date
• Ensure integration testing is conducted as needed – set up meetings with other teams, discuss testing needs, ensure testing is done