Manager Software Engineering, BI Platform

The Core AI & Data Platforms Team has been established to create, operate, and run the Enterprise AI, BI & Data that facilitate the time to market for reporting, analytics and data science teams to run experiments, train models and generate insights as well as evolve and run the CoCounsel application and its shared capability of CoCounsel AI Assistant.

Join us and be part of a team committed to excellence, innovation, and the continuous improvement of our data visualization capabilities. We look forward to your contributions towards our strategic goals and your proactive approach to embracing emerging technologies in the field of data analytics.

This role involves close collaboration with various stakeholders to maintain and enhance our reporting capabilities, making it crucial for our decision-making processes.

About the Role:

In this opportunity as a Manager Software Engineering, you will: 

• Lead and mentor a team and ensure the team is always aligned with the overall product vision and company goals while fostering an innovative, collaborative and positive work environment.
• Ensure that design and approaches fit in with the larger architectural strategy and all technical standards are being followed.
• Ensure that critical project issues/roadblocks are communicated upward and that mitigation plans are successfully executed.
• Responsible for developing, monitoring, and analyzing key metrics and usage analytics.
• Collaborate with engineering, design teams and customers to define product requirements, prioritize the backlog to align with changing customer and market needs, and establish timelines for developing and delivering new features while managing risks and addressing roadblocks.
• Be a customer advocate and a product expert to help provide context, empathy, and rationale behind customer needs to the product development team so they are getting the direction and support they need to be successful.
• Develop and maintain strong relationships with key customers and partners to gather feedback and drive product improvements.
• Put customers and customer analytics at the center of discovery, design and prioritization. Drive continuous improvement by reviewing and analyzing customer feedback, product usage data, market trends and other success metrics to inform product decisions as well as our roadmap.
• Working in a collaborative team-oriented environment, you will share information, value diverse ideas, partner with cross functional and remote teams.
• Act as an escalation point for staff and partners.

 About You:

You're a fit for the role of Manager Software Engineering if your background includes:

• Bachelor’s degree in Engineering preferred or equivalent experience.

• 10+ Years of experience in software development with 5+ years of experience in a leadership role.

  
  

• 5+ Years of extensive software development experience with Python, AWS Services like S3, RDS, EC2, APIs.

  
  

• Serverless Computing: Understanding of serverless architecture using AWS Lambda.

  
  

• RESTful APIs: Designing and building APIs for seamless communication between different components.

  
  

• AWS API Gateway: Hands-on experience with AWS API Gateway.
  Microservices Architecture and Containerization.

  
  

• Docker, AWS ECS, and ECR: Packaging applications and dependencies into containers for consistency and scalability.

  
  

• Version Control: Proficient in version control for collaborative development using Git.

  
  

• Continuous Integration/Continuous Deployment (CI/CD).

  
  

• Testing: Unit Testing, Integration Testing using PyTest.

  
  

• Proven ability to set direction and inspire team members to successfully deliver on commitments.

  
  

• Excellent analytical and problem-solving abilities with a data-driven approach to decision-making and great attention to detail.

  
  

• Strong customer service, problem-solving, organizational, and conflict management skills.

  
  

• Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaboration skills.

  
  

• Ability to communicate with technical and non-technical stakeholders.

  
  

• Proven ability to learn new technologies quickly.

  
  

• Highly self-directed and enthusiastic about showing initiative.

  
  

• A management style that is collaborative and results oriented.

  
  

 Good to have skills:

• Experience on Airflow(AWS MWAA).
• Security and Identity and Access Management (IAM): Understanding of securing access to cloud resources.
• SSL/TLS, OAuth, JWT: Knowledge of secure communication and authentication protocols.
• Monitoring and Logging: CloudWatch (AWS): Utilizing monitoring and logging services to track application performance and troubleshoot issues.
• Infrastructure as Code (IaC): Terraform, AWS CloudFormation : Automating infrastructure provisioning and management.

#LI-GA1

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected

  
  

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

  
  

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

  
  

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

  
  

• Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

  
  

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

  
  

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.